We’re looking for an experienced and proactive Health & Safety Manager to join our team and lead the continued development of a positive, engaging, and high-performing safety culture across our warehouse operations.
In this pivotal role, you’ll take ownership of health and safety across our fast-paced warehouse environment while partnering closely with the wider H&S team to ensure compliance and best practice across our office and retail teams.
As our Health & Safety Manager, you’ll drive our safety agenda, championing continuous improvement initiatives, strengthening risk management practices, and ensuring our teams are working in a safe and supportive environment. From developing longer-term safety strategies to carrying out on-site safety compliance checks, delivering engaging training, and leading H&S investigations, you’ll play a pivotal role in building and embedding a culture where safety is central to everything we do.
Working closely with teams such as Operations Management and HR, you’ll use both strategic thinking and a hands-on approach to influence change, improve compliance and support operational excellence.
If you’re passionate about creating safer workplaces, enjoy building relationships across teams, and thrive in a fast-paced environment where you can make a real impact, we’d love to hear from you.
You’ll be based at our friendly warehouse in Banbury, Oxfordshire with occasional work from home days.
HOW YOU’LL CONTRIBUTE
Strategic Safety Leadership & Continuous Improvement
- Develop and drive a long-term health and safety strategy aligned with business and operational goals.
- Benchmark safety performance against industry standards and implement best-practice initiatives.
- Lead innovation projects including automation opportunities and enhanced safety monitoring tools.
- Introduce real-time hazard reporting systems and proactive safety initiatives.
- Lead ergonomics and manual handling improvements to reduce workplace injuries and support employee wellbeing.
- Ensure compliance with environmental legislation and support sustainability initiatives.
- Partner with HR to oversee health assessments and analyse health trends to support workplace wellbeing.
- Lead accident and incident investigations, ensuring robust root cause analysis and RIDDOR compliance.
- Analyse incident trends to identify high-risk areas and implement preventative measures.
- Embed a culture of learning and continuous improvement across all teams.
- Partner with Operations Management to develop and maintain risk assessments and Safe Systems of Work (SSOW), particularly across:
- Forklift truck operations
- Yard safety
- Manual handling and heavy goods activities
- Conduct risk assessments and ensure control measures remain effective and aligned to best practice.
- Lead regular inspections, audits and safety spot checks.
- Work closely with HR on occupational health referrals, amended duties and return-to-work programmes.
- Support managers with risk assessments for vulnerable employees and specific workplace requirements.
- Lead the development and review of health and safety policies and procedures.
- Oversee emergency planning and fire safety processes, including emergency drills and effectiveness reviews.
- Manage contractor safety protocols and visitor safety procedures.
- Ensure Permit to Work processes are effectively followed for high-risk activities.
- Support wider business projects with health and safety expertise as required.
Safety Communication & Training
- Create engaging toolbox talks aligned to business priorities and incident trends.
- Deliver regular safety communications and monthly safety updates.
- Design and deliver structured health and safety training programmes, including inductions and refresher training.
- Continuously improve training materials based on operational changes and lessons learned.
Engagement & Safety Culture
- Champion a positive and proactive safety culture across all teams.
- Lead H&S Committee activities, safety tours and engagement initiatives.
- Act as a key point of contact for safety representatives and employee concerns.
- Support wider wellbeing and employee engagement initiatives alongside HR.
Data-Driven Reporting
- Produce monthly HSE performance reports with meaningful insights and recommendations.
- Deliver quarterly updates to Directors highlighting trends and improvement opportunities.
- Partner with operational leaders to embed best-in-class safety practices across the business.
- Work closely with the Head of Operations to align safety initiatives with wider business objectives.
- Support additional projects and responsibilities as required.
- NEBOSH Level 6 Diploma in Occupational Health & Safety Management (or equivalent qualification).
- Internal auditing experience.
- Strong working knowledge of UK health and safety legislation and compliance requirements.
- Proven experience conducting risk assessments and developing Safe Systems of Work within warehouse environments.
- Experience managing occupational health processes and understanding associated legislation including HSAW and Equality Act requirements.
- Experience designing and delivering engaging health and safety training programmes.
- Strong leadership and coaching skills with the ability to influence and engage stakeholders at all levels.
- Excellent communication skills, both written and verbal.
- Proactive and solutions-focused approach.
- Exceptional organisation and attention to detail.
- Strong analytical and reporting skills.
- Intermediate Microsoft Excel and strong IT capability.
- Experience supporting environmental and sustainability initiatives.
- Experience leading health and safety culture transformation projects.
Note: This description omits promotional sections originally included to keep the focus on job responsibilities and qualifications.
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