Civil Enforcement Officer

Working Hours: 15

Location: Bromsgrove district

Closing Date: 28/06/2026

Job Type: Parking / CCTV

Sector: Local Councils

Job Introduction

12-month fixed term contract – 15 hours per week with Bank Holiday working on a rota basis. 3 shifts 1pm to 6pm Monday to Friday.

Wychavon District Council operates a range of parking services on behalf of Bromsgrove District Council.

Duties of a Civil Enforcement Officer

• Issuing penalty charge notices to vehicles parked in contravention of the Traffic Regulation Orders for On-Street locations and in Off-Street car parks in the Bromsgrove district.
• Work is completed mainly on foot and will involve moving between sites.
• Patrolling the local areas to maintain good traffic flow.
• Undertake ticket machine checks and assist people in the community to use our facilities.
• Make a difference to the way people can use and access parking spaces.
• Regularly assist customers at Bromsgrove Shopmobility

Work on a rota basis, covering the hours of 1pm to 6pm for 3 days between Monday to Friday.

About you

• Have a good standard of education with qualifications in English and Mathematics.
• Be highly motivated with good interpersonal skills and be able to handle sensitive (and sometimes confrontational) situations confidently and calmly in a professional manner.
• Have good communication skills and an ability to work on your own initiative.
• Be able to travel and patrol around the Bromsgrove district including the outlying villages is essential, and you will need to have access to and use of a vehicle to carry out these patrols (business use insurance for your vehicle will be required).
• Be working outside alone in all weathers and walking for long periods, up to 5 hours per shift.
• Be able to undertake other duties as required and provide support to other local areas when needed.
• Have experience in a similar role or in customer service, retail and hospitality.

What we can offer

• Excellent pension scheme with employer contributions
• Generous annual leave entitlement with options to purchase additional annual leave
• Committed training programme and development opportunities
• Discounted Gym and swim membership
• Health and Wellbeing support and a Free Employee Assistance scheme including access to counselling services
• Cycle to Work scheme
• Employee Discounts with a range of companies including EE and the Kaarp discount scheme.

Closing date: Sunday 28 June 2026

Interview date: Friday 10 July 2026

Please note if we experience a high intake of applications, we may close the role and interview for the position sooner than advertised.

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