About the Role
Are you an experienced finance professional with an exceptional eye for detail and a passion for strong financial controls? Croydon Council is seeking a Supplier Set Up and Compliance Team Leader to join our Payments, Revenues, Benefits and Debt division. As the Supplier Set Up and Compliance Team Leader, you’ll lead the centralised supplier management function, ensuring the accuracy, integrity and compliance of all supplier records on Oracle. You will be responsible for a team of two Supplier Set Up and Compliance Officers, and you will act as the Council’s subject matter expert for supplier onboarding and compliance and play a pivotal role in protecting the Council from financial and reputational risk.
Responsibilities
- Oversee and participate in the set‑up and amendment of supplier accounts, ensuring full KYC checks, confirmation‑of‑payee validation, and compliance with all internal and external regulations.
- Manage and promote the I‑Supplier Portal, supporting suppliers in self‑registration, data maintenance and electronic invoice submission.
- Use AP forensic tools to identify and resolve potential duplicate invoices, payments, OTPs and supplier accounts.
- Maintain a high‑quality, accurate and up‑to‑date supplier database, leading on rationalisation and archiving of inactive suppliers.
- Provide expert advice to council departments and external suppliers.
- Lead Oracle quarterly patch testing related to supplier functions.
- Ensure robust quality control, audit compliance and accurate documentation to maintain a strong audit trail.
- Manage, develop and support two Supplier Set Up & Compliance Officers, ensuring performance targets and service standards are consistently achieved.
Qualifications
- Advanced knowledge of supplier management, financial controls, due diligence and KYC requirements.
- Significant experience managing supplier data and compliance in a large organisation.
- Strong knowledge of procure‑to‑pay processes, invoice standards and the Accounts Payable function.
- Advanced system skills, particularly with Oracle or similar financial management systems.
- Excellent communication and relationship‑building skills, with the ability to support both internal stakeholders and external suppliers.
- A proactive, analytical approach with outstanding attention to detail and the ability to manage conflicting priorities.
- Experience supervising staff and promoting a culture of accuracy, compliance and continuous improvement.
- Successful candidate will be subject to a DBS check if the role requires one.
Equal Opportunities Statement
Croydon Council is an inclusive employer and welcomes applications from all sections of the community. We will consider applications from candidates seeking flexible working arrangements and we support hybrid working. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role. Croydon Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment.
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