Customer & Sales Support

Customer and Sales Support required to work at a manufacturing company based in Milton Keynes.

Sales & Customer Support

• Managing customer enquiries and providing first class support
• Processing quotations, sales orders, invoices, and delivery updates
• Communicating with customers and internal teams to keep information flowing seamlessly

Operational Support

• Supporting project related documentation and technical queries (training provided)
• Working with ERP systems, CRM, stock data, pricing, and order tracking
• Liaising with other teams to ensure accurate information for site related orders

Office & Administrative Excellence

• Maintaining records, documentation, and compliance related files
• Supporting other business administrative tasks, as needed
• Coordinating general office tasks – data entry, reporting, and internal communications

Requirements

• 2+ years’ experience in sales administration, customer service or sales support
• Experience in B2B environments, ideally in construction, M&E, industrial supplies, or technical products
• Strong ERP and Microsoft Office skills
• Excellent communication, organisation, and problem solving abilities; proactive mindset and the ability to manage multiple priorities with accuracy
• An interest in technical products or engineering (full training provided); availability to occasionally travel to Milton Keynes for training

Other Details

• 8am – 5pm (Monday – Friday)
• £25,000 – £29,000 (DOE)

Proactive Global is committed to equality in the workplace and is an equal opportunity employer.

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