Position Summary
External candidates applying for this role must be a Rochdale Resident who lives within the municipal boundaries of the Borough of Rochdale (i.e where the household pays council tax to Rochdale Borough Council).
Salary: £25,949 – £25,989 PRO RATA
Position: 2 Receptionist Posts – Norden SEND Family HubPart‑time, Temporary for 12 months
Work Hours:
- Post 1 – 9.00 am – 2.00 pm
- Post 2 – 5 afternoon shifts, including up to 3 evenings per week finishing at 7.00 pm.
- Monday to Friday and occasional weekends
Location: Norden SEND Family Hub, next to Norden Community Primary School, Shawfield Lane, Norden, Rochdale, OL12 7RQ (occasionally based at other hubs within the Rochdale North Neighbourhood)
About the role
Are you passionate about making a difference for children and families? Join our friendly, supportive team! As the first face families see when they arrive, you’ll play a vital role in creating a welcoming, inclusive environment for everyone who visits our SEND Family Hub.
What you’ll do
- Greet families, children, and professionals with warmth and positivity
- Provide information and signposting to services, including SEND support
- Manage phone and in‑person enquiries efficiently and professionally
- Support the smooth running of the hub with admin and organisational tasks
- Work collaboratively with a dedicated team to deliver outstanding service
About you
- Kind, caring, and a great communicator
- Confident working alongside children, families, and professionals from all backgrounds
- Organised, reliable, and able to multitask in a busy environment
- Proud to champion the values of the Family Hub
Why join us
- Be part of a pioneering service making a real difference in the community
- Friendly, supportive colleagues and a positive workplace culture
- Flexible, family‑friendly hours (2.00–7.00 pm, Monday to Friday, with occasional weekends)
- Opportunities for training and development
Safeguarding: We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expect staff to share this commitment. Appointment is subject to an enhanced DBS check. Unfortunately, we are unable to offer sponsorship for this role.
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