Sales Agent – Consultant

Sales Agent – consultant

Romford | £24,525 + Bonuses & Uncapped Commission

Are you ready to turn your passion for customer service into a rewarding career?

They are now seeking driven, customer-focused Sales Agents to join their growing team. If you love delivering service excellence, thrive in a busy environment, and want to be rewarded for your success — this could be your perfect next step.

Why You’ll Love This Role

• Competitive Salary – £24,525 starting salary + £250 monthly training bonus for your first 6 months
• Uncapped Earning Potential – Average additional £6k–£15k per year in commission
• Quarterly Elite Bonuses – Uncapped and performance-based
• Generous Annual Leave – 33 days (including bank holidays) + your birthday off
• Brilliant Benefits – Company-paid health cash plan, pension scheme, holiday buy scheme, staff discounts, and more
• Career Growth – Ongoing training and a promote-from-within culture
• Great Location – Romford-based with excellent transport links and amenities nearby

Key Responsibilities

• Deliver friendly, expert service to customers
• Listen with empathy, resolve queries, and guide customers through policies and claims
• Meet and exceed quality and performance targets while keeping a personal touch
• Maintain compliance with FCA regulations and internal policies
• Work closely with your team to share ideas, improve service, and celebrate wins

What You’ll Need

• Experience in a sales environment or a contact centre environment
• Confidence working to sales and service targets – especially with upselling
• Excellent communication skills with the ability to build rapport and trust
• Comfortable with contact centre systems and multitasking
• Proactive, solution-focused, and eager to learn
• A genuine passion for helping people

Working Hours

Full flexibility required after training: 37.5 hours working week

• Mon–Fri: 8:30am–8:00pm
• Sat: 9:00am–5:30pm
• Sun: 10:00am–5:00pm
• You’ll work 1 Saturday per month and 1 Sunday per month

Apply now to join a supportive, high-performing team where your hard work is rewarded, your ideas are valued, and your career can truly take off.

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