Library Operations Support Officer

Company: Catholic Education Diocese of Rockhampton
Apply for the Library Operations Support Officer
Location: Melton
Job Description:

Part Time Permanent Position – 28 hours per week

Band 4 – Salary Range $74,283 to $78,754 per annum + 12% Super. Salary offered will depend on level of skills and experience.

Why join Melton City Council?

Melton City Council is proud to serve one of Australia’s fastest‑growing and most diverse communities. We are a forward‑thinking local government committed to creating a city where everyone feels welcome, supported, and empowered.

As a Council, we are driven by innovation, inclusion, and excellence. We deliver high‑quality services and infrastructure, promote lifelong learning, and champion health and wellbeing across our municipality. Our team plays a vital role in shaping a vibrant, sustainable future for our residents.

Working with us means being part of a collaborative and inclusive culture that values your growth. We offer:

  • Professional and personal development opportunities
  • Generous leave entitlements and flexible work arrangements
  • A dynamic workplace close to home, surrounded by heritage charm, green spaces, and modern amenities

The Opportunity

Melton City Libraries is seeking an enthusiastic, vibrant, and energetic staff member to join the team. The role will be delivering high quality customer service, as well as providing administration support to ensure that library operations are maintained to a high standard.

Key Responsibilities

  • Deliver high quality customer service and administrative support across the library service or access points, ensuring customers have a positive library experience characterised by active engagement.
  • Create a welcoming experience by proactively engaging with customers throughout the library to maximise their use of the facility, resources, equipment, technology and online platforms.
  • Support the delivery of customer service by maintaining, developing and updating library staff rosters utilising an online rostering system under the guidance of the Team Leader.
  • Provide central financial administrative support for the department including general purchasing, invoice processing, payment reconciliation and statistical reports.

About you

To be successful in this role you will have the following:

  • A post‑secondary qualification acceptable for technician membership of the Australian Library and Information Association together with experience, or lesser qualification together with relevant public library experience.
  • Experience working in public libraries or a customer‑focused organisation.
  • Demonstrated computer and information technology skills with the ability to provide assistance in the use of computers, photocopiers, wireless internet access, common software technology and mobile devices.
  • Must hold or be able to obtain an Employee Working with Children Check.

Culture and Values

Our vision for our community is to be “A vibrant, safe and livable city accessible to all” and that means there’s a place here for you too. Our organisational values represent us as an established growth Council and the values are reflected in everything we do; our decision‑making, our actions and our service provision to the community. Council has a diverse and vibrant organisation and we’d love to have you join us to help shape a city for the future.

Our values are:

  • Motivate
  • Empower
  • Lead
  • Trust
  • Open
  • Nurture

We strongly encourage job applications from Aboriginal and Torres Strait Islander people, people with disabilities, LGBTIQA+ and people from culturally diverse backgrounds.

Melton City Council is committed to being a child safe organisation and has zero tolerance for child abuse.

How To Apply

Applications must include a resume and references addressing the key selection criteria.

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Posted: April 8th, 2026