Account Manager | Enterprise SaaS | London
I’m currently partnering with an innovative, venture-backed software company that is helping engineering teams build and ship higher-quality software at scale.
We’re looking for an experienced Account Manager to join their growing commercial team in London. This is a revenue-generating role focused on customer retention, expansion, and long-term account growth rather than new logo acquisition.
You’ll inherit a portfolio of enterprise customers and be responsible for developing trusted relationships, driving adoption, managing renewals, and identifying opportunities to expand the partnership as customers grow.
What you’ll be doing
- Managing a portfolio of enterprise customers throughout the post-sales lifecycle
- Driving customer retention and achieving renewal targets
- Identifying and closing upsell and expansion opportunities
- Building relationships with senior technical and business stakeholders
- Working closely with Customer Success, Product, and Sales teams
- Monitoring account health and proactively managing risk
- Leading commercial discussions around contracts, pricing, and renewals
- Helping customers maximise value from the platform
What we’re looking for
- Proven experience in a quota-carrying Account Management role
- Strong track record of delivering renewal and expansion revenue
- Experience working within a B2B SaaS environment
- Ability to manage complex customer relationships and commercial negotiations
- Strong forecasting and pipeline management skills
- Comfortable engaging with technical stakeholders, including Engineering leaders and Architects
- Experience managing enterprise or strategic accounts
Nice to have
- Experience selling developer tools, infrastructure, cloud, DevOps, platform, or highly technical software solutions
- Exposure to usage-based SaaS models
- Experience working in a fast-growth technology business
Why join?
- Opportunity to join a rapidly scaling technology company
- High visibility and ownership within a growing commercial team
- Work alongside highly technical customers solving complex challenges
- Strong earning potential and career progression opportunities
- Central London office with collaborative team culture
If you’re an Account Manager who enjoys building long-term customer relationships while carrying a commercial target and working with technical enterprise customers, I’d be keen to speak with you.
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