Assistant Shop Manager (Glasgow, Byres Road)

Retail Assistant Manager

£26,046 – £30,431 per annum plus benefits

Reports to: Shop manager

Department: Trading

Contract: Permanent

Working hours: Full time 37.5 hours per week

Location: Glasgow, Byres Road

Closing date: 12th April 2026 23:55

The internal title for this role is Assistant Shop Manager.

Responsibilities

• Support the shop manager to guide, inspire, and engage a diverse team of paid staff and volunteers.
• Assist in the commercial running of the store, including display and merchandising, stock management, maintaining shop standards, store layout, sales and income.
• Lead by example and provide excellent customer and supporter service.
• Work with the shop manager to achieve targets for donated stock, cash, gift aid, average selling price, sell-through and stock processing.
• Create relationships with the local community and Cancer Research UK colleagues.
• Support the shop manager in organising and delivering creative fundraising events to meet fundraising targets.
• Maintain compliance with health and safety, safeguarding, security, administration and HR policies.
• Deputise for the shop manager in their absence.
• Perform manual handling and other physical activities as required.

Qualifications

• Working knowledge of excellent customer service.
• Experience working in a lively and vibrant environment.
• Adaptability in changing situations and ability to work independently.
• Commercial awareness.
• Ability to build relationships and communicate effectively.
• Flexibility to cover store needs on a rota basis.

Benefits

• Generous salary and benefits package.
• Substantial retirement plan.
• Flexible leave allowance.
• Discounts on travel, technology, gym membership and more.
• Access to confidential wellbeing support via the Retail Trust.

We actively encourage applications from people of all backgrounds and cultures, particularly those from ethnic minority backgrounds who are under‑represented.

We are unable to recruit anyone below the age of 18.

You must be eligible to work in the UK to apply for this vacancy.

#J-18808-Ljbffr…