Technical Operations Manager

Company: Intec Select Ltd
Apply for the Technical Operations Manager
Location: Uxbridge
Job Description:

TechnicalOperationsManager|Upto60,000+Bonus|Hybrid(Uxbridge)|IT

We’relookingforaTechnicalOperationsManagertoleadourTechnicalSupportandFieldServicesteams,ensuringthedeliveryofexceptionaltechnicalsupport,operationalexcellence,installationquality,andcustomerservice.

Thisisafantasticopportunityforsomeonewhoenjoyscombiningpeopleleadership,technicalproblem-solving,operationalperformance,andcontinuousimprovementinafast-pacedtechnologyenvironment.

Whatyou’llbedoing

  • LeadinganddevelopingTechnicalSupportandFieldServiceteams
  • Actingastheseniortechnicalescalationpointforcomplexcustomerandoperationalissues
  • DrivingSLAperformance,servicequalityandcustomersatisfaction
  • Managinginstallationquality,audits,andtechnicalstandards
  • WorkingwithOEMs,dealergroupsandthird-partyinstallationpartners
  • MonitoringdeviceperformanceandoperationalKPIstoimprovereliabilityandservicedelivery
  • Implementingprocessimprovementsanddrivingoperationalexcellence
  • Supportingcompliance,certificationactivitiesandtechnicalgovernance

Whatwe’relookingfor

  • ProvenleadershipexperiencewithinTechnicalOperations,TechnicalSupport,Engineering,ServiceDeliveryorFieldServiceManagement
  • Strongknowledgeoftelematics,connectedvehicles,GPS/GNSS,CANBus,vehicleelectricalsystems,remotediagnosticsandvehicleintegration
  • Experiencemanagingtechnicalteamsandthird-partyserviceproviders
  • Adata-drivenapproachtoproblemsolvingandcontinuousimprovement
  • Excellentstakeholdermanagementandcommunicationskills
  • Auto-electricalqualificationsorequivalentautomotiveelectricalexperiencedesirable
  • FullUKdrivinglicence

Whyapply?

  • Hybridworkingenvironment
  • Opportunitytoleadandshapeacriticaltechnicalfunction
  • Exposuretoinnovativeconnectedvehicletechnologies
  • Collaborativeandsupportiveteamculture
  • Excellentcareerdevelopmentopportunities

TechnicalOperationsManager|Upto60,000+Bonus|Hybrid(Uxbridge)|IT

Posted: July 23rd, 2026