Southampton City Council is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment.
We are seeking to recruit a SEN Case Officer. The successful candidate will work as part of the SEND team, delivering statutory duties related to special educational needs and disability. This is a full‑time position supporting the coordination and management of Education, Health and Care (EHC) assessment plans for children and young people with Special Educational Needs and Disabilities (SEND).
As an all‑round communicator, you will join a supportive team, where you will be trained and supported to develop. We provide a high‑quality and effective range of services for children with SEND. This is a challenging, fast‑paced and interesting role within a very busy environment.
You will be part of a service whose overarching aim is to make a positive and measurable difference to the outcomes of children and young people with SEND aged 0 to 25.
We Need
- Someone who has experience working with special educational needs and disability and has a good understanding of the legislation in relation to this area of education.
- Someone with a high level of resilience and the ability to work as part of a team to inspire, support and challenge others.
- Someone who understands co‑production with children, young people, parent carers and stakeholders, and the importance of joint‑agency working.
- Someone with a positive, solution‑focused approach to meeting children’s individual needs, with the ability to sensitively manage competing and conflicting priorities of service users whilst maintaining positive, professional relationships.
- Someone with excellent interpersonal and communication skills and the ability to remain calm and negotiate effectively.
About The Team
- A fast‑paced, dynamic working environment with excellent opportunities for continuous professional development.
- The chance to make a real and measurable difference to the life outcomes of some of the most vulnerable children in our society.
What We Can Offer You
Salary: The salary band for this role is £37,280–£40,778, with a starting salary of £37,280 and annual progression through the salary bands.
- Excellent benefits, including death‑in‑service benefit of up to three times salary and optional salary‑sacrifice shared cost AVC (additional voluntary contribution).
- Generous holiday 25–31 days, based on role and service.
- Flexible working options (role‑dependent).
- Family‑friendly policies – maternity, paternity, adoption, shared/unpaid parental leave, time off for dependents.
- Training and development, including coaching and mentoring.
- Health and wellbeing support – employee assistance programme, menopause pledge, mental health first aiders and access to a variety of staff networks.
- Veteran‑friendly employer with the Armed Forces Covenant.
- Retail discounts and savings through the Southampton City Council benefits platform.
- Discounted memberships at local sports and fitness centres.
- Sustainable travel benefits – low‑emission car scheme, cycle‑to‑work, season ticket loans.
- Employee volunteering scheme with two paid days leave to volunteer.
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