Product Manager

Product Manager (Digital Products & Customer Experience)

Overview

Our client, a leading organisation within the aviation and transport sector, is seeking a Product Manager to drive the development and delivery of digital products that support both operational efficiency and customer experience.

This is a hands-on, delivery-focused role where you will own product direction, work closely with cross‑functional teams, and use data‑driven insights to deliver impactful solutions in a complex, real‑time environment.

This is a full‑time, hybrid role based near Heathrow.

Responsibilities

• Own the product vision, roadmap, and backlog for your assigned product area
• Translate business and operational needs into clear product requirements
• Collaborate closely with engineering, design, and operational teams to deliver solutions
• Use product metrics, analytics, and user insights to prioritise and measure outcomes
• Lead product discovery, testing, and iteration to deliver value quickly
• Balance strategic direction with hands‑on involvement in delivery
• Manage dependencies, risks, and trade‑offs across product delivery
• Engage and align stakeholders across business, technology, and operations
• Ensure products are scalable, operationally effective, and well‑supported

Requirements

• Proven experience as a Product Manager within a digital or technology environment
• Strong experience working in agile delivery environments
• Hands‑on experience with product management tools (e.g. backlog management, analytics platforms)
• Ability to work closely with engineers and designers on solution development
• Strong analytical mindset with experience using data to inform decisions
• Excellent communication and stakeholder management skills
• Pragmatic, delivery‑focused approach with strong problem‑solving abilities
• Experience working within large or complex organisations is advantageous
• Competitive salary and comprehensive benefits package
• Travel‑related perks and additional employee benefits
• Access to professional development and career progression opportunities
• Opportunity to work on impactful digital transformation initiatives
• Hybrid working model with collaborative office environment

Application Process

• Apply via the employer’s website with a CV and supporting information
• Early applications are encouraged as the role may close ahead of schedule
• Our client is committed to fostering a diverse and inclusive workplace and welcomes applications from candidates of all backgrounds.

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