Customer Operations Lead — Build & Scale with AI

Company: Sona
Apply for the Customer Operations Lead — Build & Scale with AI
Location: Greater London
Job Description:

A leading AI-native workforce management company in Greater London seeks an Operations Manager for the Customer team. In this role, you will establish the foundational structure and processes necessary to scale a fast-growing team. Responsibilities include building reporting frameworks, implementing standardized processes, and managing cross-functional collaboration. The ideal candidate will possess strong analytical skills, AI proficiency, and a proven ability in change management. This position offers a hybrid working environment and extensive benefits.#J-18808-Ljbffr…

Posted: April 8th, 2026