Store Manager- Masonville Place

About the Team

The Store Manager will fully immerse yourself in our brand, culture, and products while taking pride in delivering exceptional customer experiences. You will coach and manage a team of Assistant Store Managers, Sales Leads, and Sales Associates.

Responsibilities

• Embrace the store culture and be an exceptional brand ambassador.
• Dare to exceed sales goals by building genuine connections with customers.
• Exceed commercial targets and KPIs, setting new records.
• Create unforgettable shopping moments that exceed expectations.
• Dream to coach and inspire the team, fostering accountability and providing real‑time feedback.
• Build loyal fans by engaging authentically and fostering lasting connections.
• Recruit top talent across seasonal and core hiring, including Assistant Store Managers, Sales Leads, and Sales Associates.
• Partner with the Divisional Sales Manager and HR to resolve performance issues and policy violations.
• Use your brilliance across talent, brand, operations, and fan experience to implement visual merchandising directives, operational processes, and talent development.
• All other duties as assigned.

Qualifications

• Results‑oriented leader with 3‑5 years of experience as a Store Manager in a high‑performance retail environment.
• Developed a sense of Care in both written and verbal communication.
• Can charm and captivate an audience, connecting with people at all levels.
• Business acumen and analytical thinking that delivers positive results.
• Talent magnet, skilled in recruiting, retaining, and developing exceptional teams; succession planning and internal mobility.
• Knowledge of Microsoft Office 365 Suite and retail POS systems.
• At least 18 years old, able to provide proof of identity and eligibility to work.
• Dream and embrace adventure! Flexible schedule includes nights, weekends, and holidays; standing for extended periods, lifting 50+ lbs, and timely arrival.
• Paid compensation and benefits: base + bonuses, RRSP program, Medical, Dental, Vision, Short/Long‑Term Disability, Life & AD&D, anniversary gift cards, product discounts, learning & development, tuition reimbursement, PTO, vacation, personal, sick, birthday, celebration days, and paid holidays.

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