Job Overview
The National Trust is looking for a Food and Beverage Team Member to work in one of its 185 cafes, tea‑rooms and restaurants. This zero‑hour, fixed‑term contract will run until 31‑Oct‑2026. The role is based at Hatfield Forest, Takeley, Nr. Bishop Stortford, CM22 6NE and is located in a rural area.
Contract Details
Contract type: Zero‑hour contract – hours are not guaranteed and may vary with business needs. The role includes weekends and bank holidays but does not require evening or split shifts.
Contract duration: Fixed term until 31‑Oct‑2026
Salary: £12.75 per hour
Responsibilities
As a Team Member you will focus on front‑of‑house duties, welcoming and serving customers, offering recommendations, and maintaining high standards of food and drink preparation and presentation. You will also support the kitchen team with food preparation as required, keep displays and signage clear, and ensure compliance with allergens and food safety training. Induction, mentoring and opportunities for professional training will be provided.
Qualifications & Desired Attributes
No prior experience is required, but we are looking for individuals who are:
- Happy to work in a team or on their own initiative
- People‑focused and committed to great service
- Enthusiastic and willing to learn
Benefits
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for yourself, a guest and your children (under 18)
- Season ticket loan
- EV car lease scheme (where salary criteria are met)
- Work‑place perks such as gym memberships, shopping discount codes and cinema discounts
- Holiday allowance up to 32 days relative to length of service, with a holiday purchase scheme available on meeting minimum criteria
Equal Opportunities Statement
The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here.
Safeguarding Statement
The National Trust is committed to safe recruitment processes and will not accept applicants who are not suitable to work with children, young people or adults at risk. For questions on suitability, please contact the People Service Centre.
Additional Requirements
Compliance with national eligibility to work in the UK.
Closing Date
Closing date: 14th June 2026.
Note
Please note we reserve the right to close this advert early and therefore encourage you to apply early.
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