Shift Manager

Position

Shift ManagerLocation: Clifton College, 32 College Road, Clifton, Bristol BS8 3JHSalary: £14.42 per hourHours: 37.5 per weekWorking Pattern: Mon, Tues 12‑8 pm / Wed, Thur & Fri 6:30‑2:30 pm

Overview

Clifton College is located in the heart of Clifton, Bristol, offering a vibrant environment with excellent transport links. The College provides an inspiring setting in which to work and thrive.

Responsibilities

• Support the day‑to‑day operation of the College’s catering services, ensuring a high standard of service at all times.
• Lead, motivate and supervise team members throughout your shift, delegating tasks and ensuring work is completed effectively.
• Assist with the training and development of new and existing team members.
• Work closely with managers and colleagues to drive operational efficiency and continuously improve service delivery.
• Ensure all health, safety, food hygiene and COSHH procedures are followed and maintained.
• Monitor equipment and work areas to maintain a safe, clean and well‑organised environment.
• Deliver exceptional customer service and help create a positive experience for pupils, staff and visitors.
• Assist with hospitality and catering events across the College as needed.

Qualifications

• Previous experience in a supervisory or management role, ideally within catering, hospitality or customer service.
• Strong leadership skills with the ability to motivate, support and develop team members.
• Excellent communication and interpersonal skills, with the confidence to engage with colleagues, customers and stakeholders at all levels.
• A proactive, solutions‑focused approach and the ability to remain calm under pressure.
• Good organisational and problem‑solving skills with a keen eye for detail.
• A commitment to delivering outstanding customer service and maintaining high operational standards.
• Sound computer skills and the ability to work effectively both independently and as part of a team.
• A positive, flexible and self‑motivated attitude, with a willingness to learn and adapt to changing business needs.
• A strong understanding of health and safety requirements and the importance of leading by example.

What We Offer

• A dynamic and supportive work environment.
• Competitive salary and benefits.
• Full training and protective uniform provided.
• Unlimited access to mental health and wellbeing support.
• Employee Assistance Programme for legal, financial, and personal support.
• Discounts, cashback schemes, and financial benefits.
• Career progression, learning opportunities, and apprenticeships.
• Cycle to Work Scheme and volunteering opportunities.

Note: Sodexo and our clients are committed to safeguarding children.

All roles require pre‑employment screening, including DBS (Disclosure and Barring Service) and past employer checks.

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