The Data Governance Manager is accountable for defining, implementing and leading the firm’s data management and governance strategy across the global organisation, with a particular focus on supporting the legal practice. This role, new to the firm, will ensure that the firm’s data – including client, matter, financial, knowledge, and operational data – is accurate, trusted, well-governed, and fit-for-purpose, enabling improved legal delivery, decision-making, regulatory compliance, and client service. The role combines understanding of law firm operations, hands‑on leadership of data initiatives, and the ability to work collaboratively with partners, lawyers, innovation, finance, IT, risk and compliance teams.
Responsibilities
- Define and maintain a firmwide data management and governance strategy, and related procedural and policy documentation, aligned to the firm’s business and legal practice strategy, and considering compliance requirements.
- Act as the firm’s senior authority on data management, ownership, quality, and governance.
- Lead and contribute to projects and initiatives, sharing knowledge and supporting continuous improvement.
- Develop deep understanding of how data is captured and utilised across the legal practice, including:
- Client and matter management
- Time recording, billing and pricing
- Practice performance and profitability
- Legal project management, resource management and matter delivery
- Partner closely with partners, practice leaders and operational teams to identify data challenges and opportunities.
- Translate legal practice needs into clear data requirements and improvement initiatives.
- Establish ownership and accountability for key legal practice data domains.
- Advise and mentor data-related resources and stakeholders across the firm.
- Act as an advocate for change, building awareness of the value of data across the firm.
- Develop clear guidance, practical tools and training appropriate for a legal environment.
- Drive improvements in data quality through standards, controls, processes and behavioural change.
- Oversee master data management approaches across core systems (e.g. PMS, time and billing, CRM, finance).
- Deliver excellent customer service, ensuring professional communication with stakeholders at all levels.
- Ensure compliance with IT security policies and promote best practices in all interactions.
- Contribute to a positive team culture and uphold company values.
Qualifications
- Significant experience in data governance and master data management in a law firm, ideally on a multinational basis.
- Strong understanding of law firm operations, including matters, clients, billing, time recording and profitability.
- Demonstrable experience defining and embedding data management and governance frameworks in complex, partnership-led organisations.
- Familiarity with common law firm systems and integrations (e.g. PMS, CRM, finance, time recording, billing).
- Experience gathering requirements, shaping business cases, leading and supporting change initiatives.
- Understanding of data models, technologies, reporting and tools (e.g. SQL, Power BI)
- Proven ability to engage credibly with senior stakeholders, including partners and C-suite.
Benefits
We offer a competitive benefits and wellbeing package for all employees.
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