Sr. Customer Support Engineer

Ever wondered if your employer is monitoring your work computer?

Organizations make huge investments every year to keep their laptops and servers online, secure, compliant, and usable from anywhere. This is called “device management”.

You can read more about the company in our handbook , which is public and open to the world.

tldr; Fleet Device Management Inc. is a Series B startup founded and backed by the same people who created osquery, the leading open source security agent. Today, osquery is installed on millions of laptops and servers, and it is especially popular with enterprise IT and security teams .

Your primary responsibilities

• Train under our customer support and engineering team to learn the ins and outs of Fleet, frequently asked customer questions, develop an understanding of our troubleshooting guide, and learn how to search through documentation and Fleet repo.
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