Business Area: Nespresso Retail
Location: White City
Salary: £14.80 per hour
Full-time (40 hours a week)
Some of our fantastic benefits:
- Complimentary Nespresso machine and monthly allowance of capsules
- Potential bonus
- 25 days annual leave
- Pension scheme
We have a full time (40 hours a week) permanent position available.
We are looking for a dedicated and driven Coffee Specialist, to join our Nespresso pop-up boutique in White City. If you can demonstrate a strong understanding of the retail and competitive environment in which the Nespresso business operates, you could contribute to the growing success of the brand.
Your impact
Ultimately, you will be responsible for ensuring a premium customer experience through exceptional service and excellent delivery of all elements of boutique performance.
Your key responsibilities will include:
- Welcoming customers to the boutique and adapting to meet their needs.
- Supporting them in finding their perfect cup of coffee and be on hand to deliver service‑oriented sales, promoting our unique brand experience.
- Being a proud and passionate ambassador of Nespresso.
Your ingredients for success
To be successful in this role you will already have retail experience, ideally from a luxury background but we are happy to consider those from a different industry who have the required skill‑set.
Other key attributes include:
- Strong communication and interpersonal skills. We are looking for confident and charismatic individuals who can deliver exceptional customer service.
- The ability to rapidly build strong, working relationships with your customer base and be happy to support where needed.
At Nestlé, our values are rooted in respect and we believe that embracing diversity and fostering an inclusive environment allows everyone to reach their full potential and drives innovative thinking. We strongly encourage applications from individuals of all gender identities, ethnic backgrounds, those with disabilities, parents, carers and members of the LGBT+ community. Please let us know if we can provide accommodations to ensure your full participation in the application process.
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