The Cumbria County Council is excited to hire a Full Time Customer Service Advisor for their Customer Services team. You will be the key contact for residents seeking financial support through the Crisis and Resilience Fund, whilst promoting long-term resilience.
This role entails supporting customers with council transactions, effectively communicating policy changes, and ensuring compliance with statutory requirements. The successful candidate will enjoy a competitive pension scheme, enhanced annual leave, and various perks and discounts.
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