Support Technician
Are you passionate about Audio-Visual technology and providing exceptional support? Our client is seeking an enthusiastic and skilled AV Support Technician to join their dynamic team! If you have hands‑on technical experience in AV support and a knack for problem‑solving, we want to hear from you!
Position Overview
As an AV Support Technician, you will play a vital role in ensuring the seamless operation of teaching spaces and departmental meeting rooms. This is a fantastic opportunity for someone with a strong AV background to contribute to a fast‑paced and engaging environment!
Key Details
- Role: AV Support Technician
- Contract Type: Temporary (3 months)
- Start Date: Week commencing 1st June 2026
- Location: On-site at client’s organisation
- Working Hours: Monday to Friday, 10:00 – 18:00
- Hourly Rate: 17.60
What You’ll Do
- Provide 1st line AV support for teaching spaces and departmental meeting rooms.
- Respond to AV incidents and service requests promptly.
- Offer phone and email support to staff, ensuring clear communication.
- Log and resolve incidents using Service Now.
- Collaborate with senior technical teams for escalations when necessary.
- Maintain operational cover across the campus for smooth functioning.
What We’re Looking For
- Hands‑on technical AV support experience in a busy, user‑facing environment (higher education preferred).
- Strong troubleshooting skills for AV hardware and software issues.
- Excellent customer service skills and clear written communication abilities, especially with users who may have limited AV knowledge.
- A systematic approach to problem‑solving and ability to work effectively within a team.
- Accurate record‑keeping and incident logging skills.
- Reliable timekeeping and punctuality to cover scheduled teaching effectively.
- Recent references highlighting your AV support and customer‑facing experience.
Why Join Us
This role is perfect for someone who thrives in a collaborative environment and is eager to make an impact. You’ll be part of a friendly and supportive team while gaining valuable experience in AV support!
Notice Period
Candidates with up to one week’s notice may still be considered. During the assignment, a reciprocal notice period of one to two weeks will be preferred.
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