Salary: up to £21.50 per hour (dependent on experience & skill set)
Signing Bonus: £2,000 (direct applicants only payable after 6 months)
Overtime: time and a half (double time Sundays and bank holidays)
Call Out: £120 per week applicable when on standby
Shift Pattern:
- Monday to Friday – 0700hrs to 1500hrs / 1500hrs to 2300hrs
- Alternate Saturdays – 0800hrs to 1200hrs (overtime – time and a half)
About The Role
As Technician Supervisor, you’ll lead a team of HGV technicians, ensuring all work is carried out efficiently, safely, and to Volvo’s high standards. You’ll act as a hands‑on leader, supporting technicians on the shop floor while coordinating workloads, maintaining quality control, and liaising with the Service Manager to meet operational targets.
Responsibilities
- Work closely with and supervise a team of technicians to create high morale and focus, ensuring timely completion of work with excellence in quality.
- Manage customer expectations at all stages of the Genuine Volvo Service process.
- Maximise shift performance through effective problem solving, coaching, and development.
- Communicate effectively with the Day Shift Supervisor, CSR’s and Parts department to ensure technicians have valid job specifications and time budgets before work commences.
Qualifications
- Previous experience as a Supervisor or Team Leader in HGV maintenance.
- Qualified to NVQ Level 3 (or equivalent) in Heavy Vehicle Maintenance & Repair.
- Workshop experience – ideally in trucks/buses – with supervisory experience.
- Full UK driving licence (HGV licence a plus).
- Ability to manage and motivate a team of technicians in their daily duties.
- Coaching and support skills for technicians.
- Strong written and verbal communication at all levels.
- Ability to prioritise tasks, manage workflow and meet deadlines in a busy workshop.
- Basic knowledge of Microsoft and IT skills.
Benefits
- 25 days holiday rising to 30 days + bank holidays.
- Company pension.
- Referral scheme – earn £1,000.
- Enhanced paternity/maternity leave.
- In‑house training.
- Healthcare plan, dental insurance.
- Employee discounts for self, family and friends on various retailers, travel, hotels, gym memberships and more.
We value your data privacy and therefore do not accept applications via mail.
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