“Maternity support workers (MSW’s) assist with caring for women, babies and their families throughout their maternity journey, working under supervision and within agreed guidelines and protocols when providing care to women and their families” (Maternity Support Worker Competency, Education & Career Development Framework, HEE)
The MSW will assist, support and work in collaboration with the midwife and the wider multidisciplinary team; to provide a safe and holistic approach to women centred care, throughout the whole pregnancy journey. Always working within the trust values.
They will assist in the planning, delivery, evaluation, and implementation of agreed programmes of care/therapy under direct/indirect supervisory guidance from midwifery/ medical practitioners within agreed policies and protocols. The MSW will contribute to the overall philosophy of continually improving care to the woman and her baby.
The post holder is expected to undertake a set of defined clinical competencies and training in line with local and national recommendations, with support given to employees to further develop their skills and explore pathways for progression where appropriate.
Collaborators
- Support Staff
- Midwives/Specialist Midwives/Team leaders
- Obstetric team
- Anaesthetists
- Scrub Nurses
- Operating Department Practitioners
- Perinatal Mental Health Teams
- Social services
- Safeguarding
Key Competencies
- Compassionate, Person-Centred Care – Delivering respectful, dignified, and sensitive support to women, birthing people, and families, including during bereavement and other challenging circumstances.
- Clinical Support Skills – Safely undertaking maternity care duties within scope, including observations, venepuncture, glucose tolerance testing, sample collection, assisting with procedures, and recognising emergencies.
- Effective Communication & Advocacy – Building trusting relationships, communicating clearly, overcoming barriers, and advocating for women with diverse and complex needs.
- Multidisciplinary Teamworking – Collaborating effectively with midwives, doctors, students, and other professionals to provide safe, high-quality care.
- Health Promotion & Education – Supporting healthy lifestyles, smoking cessation, infant feeding, parenting skills, and patient education initiatives.
- Organisation & Documentation – Maintaining accurate records, managing workload efficiently, and ensuring clinical areas are safe, stocked, and well organised.
- Learning & Development – Engaging in training and professional development to maintain competence and apply current best practice.
- Quality Improvement – Contributing to audits, feedback, and service improvement activities to enhance patient care and outcomes.
- Professional Accountability – Working within agreed care plans and professional boundaries, recognising limitations, and escalating concerns appropriately to protect patient safety.
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