Overview
We’re looking for individuals to join our Retail Sales Assistant and Warehouse Assistant casual pool based in Wolverhampton, on a zero hour contract basis. As part of our casual pool, you’ll have access to Retail Sales Assistant shifts at the Wolverhampton Wanderers Megastore at Molineux Stadium and Warehouse Assistant shifts at our distribution centre in Wednesfield.
Responsibilities
Retail Sales Assistant
Assist the Megastore team with the delivery of exceptional customer service and all tasks required for the day‑to‑day operational running of the store. Key duties include:
- Welcoming customers into the store and being on hand to help whilst they browse
- Advising on our product range and assisting customers with enquiries, providing product information, and offering assistance with purchases
- Supporting with stock replenishment
- Helping to keep the store looking its best, from general housekeeping and cleaning to updating displays and ensuring that all products are well presented
- Processing sales – operating the till, processing transactions accurately, and handling payments
- Understanding and promoting offers and other promotional activities
- Supporting the team to work towards sales targets
Warehouse Assistant
Assist the distribution centre team with the efficient receipt, storage and dispatch of goods. Key duties include:
- Checking in incoming stock deliveries and putting them away in the appropriate pick or storage location
- Picking and packing customer orders placed through our e‑commerce sites, ensuring accuracy and attention to detail
- Using our warehouse management system to track inventory and manage orders
- Ensuring a high standard of housekeeping within the distribution centre, paying particular attention to health and safety compliance
The flexibility to work weekends, evenings, and bank holidays as required.
Qualifications
- Previous experience working in a retail sales assistant or warehouse operative role
- A passion for retail and delivering great customer service
- Friendly, approachable and proactive attitude
- Excellent communication and teamwork skills, with the ability to build positive relationships with customers and colleagues
- Good attention to detail
- The ability to work well as part of a team or independently
- Ability to prioritise and multitask well in a fast‑paced environment
- Positive approach to change and problem solving
- IT literate and able to use stock management and computer systems
Inclusive Work Environment
We are actively building diverse teams, and we welcome applications from everyone. We take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strength, and we’re committed to creating an environment where every individual is valued, respected, and empowered. If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.
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