SharkNinja is a global product design and technology company offering 5‑star rated lifestyle solutions that positively impact people’s lives worldwide.
About the Role
We are seeking an Operations Office Coordinator to support the London Engineering office in Battersea. This role plays a critical part in ensuring day‑to‑day operations run smoothly, allowing engineers and cross‑functional teams to focus on innovation. Responsibilities include operational coordination, logistics management, supplier administration, and office support.
Key Responsibilities
- Own and manage the shared Operations inbox, ensuring requests are triaged, prioritised, and resolved efficiently.
- Act as the main point of contact for purchasing requests, supplier queries, and operational support across the business.
- Coordinate purchasing activities from request through to completion in collaboration with Finance, Legal, and other stakeholders.
- Support supplier onboarding processes and ensure requests progress smoothly through internal workflows.
- Provide timely updates and clear communication to stakeholders, ensuring visibility and accountability throughout.
- Leverage AI tools and technology to improve efficiency, streamline processes, and identify opportunities for continuous improvement.
- Manage inbound and outbound post across SharkNinja’s London offices.
- Coordinate domestic and international courier shipments, ensuring deliveries are managed accurately and efficiently.
- Maintain delivery records, shipment tracking, and inventory logs.
- Serve as the primary contact for employee delivery and courier queries.
- Monitor logistics activity proactively, identifying and resolving issues before they impact operations.
- Oversee receipt, tracking, storage, and disposal of items where required.
- Support the Office Manager with office events, team activities, and operational initiatives.
- Manage expense submissions, purchase requests, and reconciliation activities for corporate spending.
- Maintain accurate administrative records and operational documentation.
- Support ad hoc projects and operational priorities as business needs evolve.
- Build strong relationships across teams and contribute to a positive, collaborative office environment.
Qualifications
- Experience supporting a busy operations, office administration, facilities, or business support function.
- Proven ability to manage a high‑volume shared inbox and coordinate multiple priorities simultaneously.
- Strong organisational skills with exceptional attention to detail.
- A proactive, solutions‑focused mindset and the ability to work independently.
- Confidence using technology and AI tools to improve productivity and ways of working.
- Excellent communication and relationship‑building skills, with the ability to collaborate effectively across teams.
- A hands‑on approach and willingness to support wherever needed.
- Comfort working in a fast‑paced environment where priorities can change quickly.
- Ability to work on‑site Monday to Friday and undertake the physical aspects of managing deliveries and shipments.
Benefits
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more.
We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at accommodations@sharkninja.com.
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