Overview
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Location: Fareham
Position
Carer/Support Worker/Client Recruitment
Remuneration
£14.50-£16.50 per hour depending on shift. NMW/NLW per hour for sleeping nights.
Advertising End Date
Not Specified
About the Role
With regret, our clients do not offer sponsorship.
Pay
- £14.50 per hour – Monday to Friday, Days, 8.00 am to 8.00 pm
- £15.50 per hour – Monday to Friday, Waking Nights, 8.00 pm to 8.00 am
- £15.50 per hour – Weekends, Days, 8.00 am to 8.00 pm
- £16.50 per hour – Weekends, Waking Nights, 8.00 pm to 8.00 am
- £National Minimum Wage/National Living Wage per hour (dependent on the successful candidate’s age), Monday to Sunday, Sleeping Nights, 10.00 pm to 7.00 am
Benefits
- 5.6 weeks holiday (pro rata)
- Sickness entitlement
- Free DBS check
- Free parking
- Induction
- Relevant training opportunities (including The Care Certificate)
- Employee Assistance Programme (including legal and financial advice, as well as wellbeing support)
- Regular clinical supervision/review meetings
- Ongoing support from a dedicated Case Manager and HR department
Hours
The following shifts are available in accordance with the 2-week rolling rota – we’re particularly looking for Weekend support for Verity.
- Week One
- Monday 19.00–22.00
- Tuesday 17.00–22.00
- Thursday 8.00–13.00 (temporary cover shift) and 17.00–22.00
- Saturday 17.00–22.00
- Week Two
- Wednesday 17.00–22.00
- Saturday 8.00–13.00 (temporary cover shift), 13.00–17.00, 17.00–22.00 (2x support workers required for this shift) & sleeping night 22.00–8.00
- Sunday 8.00–17.00, 8.00–13.00 (temporary cover shift) & 13.00–18.00
- Bank hours: There are always bank hours available for people to cover absences. Hours vary week to week, from 3 to 10+ hours, including days, waking nights and sleeping nights.
Experience
Experience required for waking night shifts (clinical care and medication administration). However, experience is not required for day and sleeping night shifts.
Shadow shifts will be arranged for daytime shifts for 2 weeks prior to working nights, then shadowing for night shifts. These daytime shifts can be worked flexibly.
Driving
- Driver required: Essential
- Vehicle use: Will be using the family car, automatic
- Using own vehicle for work: Yes, on duty and to attend training
Start Date
ASAP (subject to satisfactory employment checks)
Client Description
Verity is in her mid‑40s and lives independently in her own home with the support of a dedicated team of Support Workers who provide 24‑hour care. She has an acquired brain injury and is looking for caring, reliable individuals to join her team. Verity is excited to welcome new people who can assist with her daily needs and help her continue living life to the fullest.
Verity is a vibrant individual with a great sense of humour who enjoys social activities such as quizzes, watching TV and films, and planning for special occasions like Christmas and birthdays. She loves going out to the cinema, theatre, and shopping, and has her own wheelchair‑accessible vehicle for outings. Whilst Verity does not communicate verbally, she expresses her needs and feelings through body language and facial expressions. Her family and support team play an important role in interpreting these cues to ensure her comfort and wellbeing. Verity is registered blind, so her care team describes her surroundings and activities to keep her fully engaged. She requires continuous support and supervision throughout the day, as well as overnight care to ensure her comfort and wellbeing.
Responsibilities
- Provide respectful and compassionate personal care, supporting Verity with her daily routines.
- Assist with PEG feeding and medication administration, ensuring comfort and safety at all times.
- Deliver catheter care and maintain skin integrity through effective pressure care.
- Provide respiratory support, including suctioning when required, in a calm and reassuring manner.
- Support Verity in enjoying her hobbies and social activities, both at home and in the community.
- Communicate clearly and sensitively, ensuring Verity feels understood, valued, and respected.
- Assist with moving and handling, including safe use of hoisting equipment (full training provided).
Safeguarding
ILS is committed to safeguarding and promoting the welfare of our clients within the activities we undertake, and ILS expects all our clients’ employees and workers to share this commitment.
Suitability of all prospective employees or workers will be assessed during recruitment in line with this commitment. This position will require:
- Proof of eligibility to work in the UK
- Satisfactory references, including from your most recent employer
- Enhanced DBS check (A conviction will not necessarily prevent employment)
Equality
Where a specific gender is stated as essential, gender is considered a genuine occupational requirement in accordance with the Equality Act 2010.
We are committed to equality of opportunity for all staff and encourage applications from individuals of all ages, disabilities, gender reassignment, sex, sexual orientation, pregnancy and maternity, race, marriage and civil partnerships, and religion and belief.
About You
For waking night support on a bank basis, previous experience is essential. Candidates must be confident and competent in:
- Administering medication
- Suctioning and respiratory support
- PEG feeding
- Catheter care
- Repositioning and pressure care
- Using hoisting equipment
- Recording and reporting observations accurately
You will be expected to work independently overnight, responding to Verity’s needs but will have support from the sleeping night worker if required.
For day and sleeping night shifts, while previous experience can be helpful, it is not essential. What matters most is willingness to learn and carry out your role with enthusiasm, warmth, and respect. Full training will be provided to ensure you feel confident and competent in tasks such as:
- Using specialist equipment (hoists, PEG feeding systems, suctioning devices, respiratory care equipment)
- Supporting Verity with personal care and daily routines
- Communicating effectively using non‑verbal cues
Working in Verity’s own home, you should be comfortable and sensitive to her needs and those of her family, including a small dog that sleeps in the carer’s room. Strong organisational skills, punctuality, patience, and reliability are essential.
About Us
ILS Case Management is the UK’s leading independent nationwide Case Management company. We work with children and adults who have had moderate or catastrophic, complex injuries. We are CQC registered and compliant with their standards.
Our Case Managers work closely with our Clients, and we carry out all recruitment processes on behalf of our Clients; and will support you from your initial telephone interview right through to arranging employer interviews, trial shifts and placement.
If you are successfully recruited, you will be employed directly by our client or their Deputy appointed by the Court of Protection. However, ILS will manage your day‑to‑day employment, providing you with the support you need to carry out your role.
Company Values
- Supportive – we care for our clients and staff.
- Integrity – we can be trusted to work professionally, honestly, and transparently.
- Client‑Centred – we put our client’s aspirations at the centre.
- Quality‑Focused – we set high standards and aim to exceed them.
- Positive – we find solutions and empower others.
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