Facilities Reception / Telephone Operator
Department: Security & Portering
Location: Bailrigg, Lancaster, UK
Salary: £24,685 (Part-Time/Indefinite)
Schedule: 4 hours per day, 5 days per week (Campus based)
Closing Date: Friday 19 June 2026
Job Description
You will be the first point of contact to all visitors to University House, Security Reception and the Facilities Helpdesk. You will provide a customer-focused service and respond proactively to queries via email, telephone and face to face.
Key Responsibilities
- Act as the first point of contact for visitors to University House, Security Reception and the Facilities Helpdesk.
- Provide customer-focused service via email, telephone and in person.
- Respond proactively to queries.
Key Qualifications
- Excellent customer service skills.
- High levels of initiative and attention to detail.
- Ability to multi-task effectively.
Equal Opportunity
We warmly welcome applicants from all sections of the community regardless of their age, religion, gender identity or expression, race, disability or sexual orientation, and are committed to promoting diversity, and equality of opportunity.
Note: all advertised roles are UK based unless specified otherwise.
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