Join us as a Specialist Sales Consultant within Barclaycard Payments on a 12 month secondment/ FTC where you will be responsible for identifying and selling Acceptance solutions (Gateway, Acquiring, Fraud) using a deep consultancy approach to prospective and existing Barclays customers with a business turnover exceeding £6.5M p.a. You will also work closely with product owners to provide feedback from clients and ideas for the enhancement of products.
Identify, manage, develop and recruit a pipeline of opportunities with a business turnover exceeding £6.5M p.a. Proactively maximise all opportunities within your local market to recruit customers to the business. For this you will be expected to be a subject matter expert on all areas of the role.
You will also lead on activities that supports the Acceptance strategy; co-ordinating activities across a number of areas including Sales, Professional Services, Product and Marketing.
To be successful in this role you will have:
- Experience in a sales, sales consulting, pre‑sales, or analytical role
- Experience with payment gateways and/or fraud solutions
- Working knowledge of global payment schemes, industry dynamics, interchange drivers, and competitor solutions
- An analytical mindset, comfortable working with both quantitative and qualitative data
- Able to synthesize multiple data sources into clear insights and actionable recommendations
- Proven ability to identify and progress commercial opportunities through day‑to‑day client and stakeholder engagement.
- Successful track record of increasing business performance amongst clients with the ability to negotiate at strategic level and ‘close a deal’ successfully with maximum business benefit
- Strong presentation skills – having the ability to articulate back to internal stakeholders any new capabilities that should be developed
Desirable skills include:
- Knowledge of Barclays product solutions
- Experience in the Business to Business Financial Services Sector
- Previous experience in a data analytics role or data consultancy role
- An understanding of how consumer spending behaviours can support client growth strategy
- An awareness of how consumer spend is changing in the current economic landscape
This role can be based out of Northampton, London, Birmingham or Glasgow and is a 12 month secondment/ FTC.
You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.
Purpose of the role
To generate revenue and promote the bank’s diverse product and service offerings to various customer segments.
Accountabilities
- Identification of potential customers, analysing their needs and preferences, and staying abreast of emerging market trends and competitor strategies.
- Creation of detailed profiles for target customer segments, outlining their demographics, financial habits, and pain points to tailor sales approaches and product recommendations.
- Relationship management of potential and existing customer relations through the execution of high-quality customer support, by responding to queries and resolving issues, gaining their customer trust, and understanding their financial goals and challenges.
- Understanding of the features, benefits, risks, and compliance requirements of various banking products and services offered. Understanding of the key features, benefits, risks, enhancements, and regulatory requirements of new and existing banking products, and communicate insights clearly to potential customers to address their financial needs.
- Development of compelling sales pitches and proposals that showcase the value proposition of the bank’s offerings to convert leads into customers, and negotiation of terms that are beneficial for both the client and the bank.
- Collection and analysis of customer feedback on various products, services, and overall experience, to support the development of reports that communicate key findings to relevant stakeholders, to inform product development and sales strategies.
- Monitoring of lead conversion rates, customer acquisition costs, and other relevant metrics to assess sales performance and identify areas for improvement.
All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.
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