Secretarial Assistant

We are looking for someone to provide high-quality clinical typing and administrative support to our specialty teams across the Trust. You will work with the Secretarial Team Leader and clinical staff to ensure the smooth running of operations and help deliver exceptional patient care.

Responsibilities

• Type clinical letters, correspondence, and admin tasks from notes or dictation.
• Ensure clinic letters are sent out on time and to the required standards.
• Communicate with secretaries and consultants to meet 18-week targets.
• Manage patient appointments, waiting lists, and tests, escalating issues when needed.
• Update RTT info and help with database management.
• Handle office tasks like photocopying, filing, and managing post.
• Provide phone support to parents and escalating complex issues.

Qualifications

• GCSE standard or equivalent, including English Language.
• Experience of audio‑typing and working in a customer‑focused environment.
• You don’t need NHS experience to apply – we can train you in medical terminology.

Benefits

• Generous annual leave and pension schemes.
• Health and wellbeing programmes.
• Exclusive discounts.

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