Receptionist – BANK – Berkshire Manor-Reception/Admin

We are excited to be opening Berkshire Manor, a beautiful purpose-built care home, this September, and we’re looking for a dedicated Bank Receptionist to join our team. Berkshire Manor will offer residential, nursing, dementia, and respite care across 72 private en-suite rooms, with state-of-the-art facilities designed to deliver exceptional care and comfort. Do you have a friendly manner, a calm approach, and a passion for helping people? As the first person visitors meet, you’ll play a vital role in creating a warm, welcoming experience for residents, families, and professionals.

Responsibilities

• Welcome residents, families, visitors, and health professionals with kindness and professionalism.
• Manage incoming calls, emails, and general enquiries.
• Support residents and families with information and assistance.
• Maintain a tidy and welcoming reception and bistro area.
• Handle administrative duties such as filing, updating records, and booking appointments.
• Assist the administration and management team with day-to-day admin tasks.
• Follow confidentiality and safeguarding procedures at all times.

Qualifications

• Excellent communication and people skills.
• Compassion and a genuine interest in supporting older adults.
• Good organisational skills and attention to detail.
• Confident using telephones, computers, and basic admin systems.
• Ability to stay calm, patient, and professional.
• Previous admin or reception experience is helpful, but not essential.

#J-18808-Ljbffr…