Job Description
The role of a TEGG Technician is to provide the predictive, proactive and preventive test technologies as described in the TEGG Service preventive maintenance agreements and TEGG Task software. Troubleshoot, repair, maintain and install electrical systems and related equipment as assigned. Assume day‑to‑day coordination of specific agreements or DES work, as assigned, to assure contractual commitments are met in a timely, cost‑effective manner.
About Us
Group Metropolitan was founded in 1985 as an electrical contractor carrying out small moves and changes projects for a select few clients. Over the past 35 years, we have grown into a turnkey Principal Contractor offering in‑house tradespeople, with a projected turnover of £80 m. This has been achieved by working collaboratively with our clients to understand their needs and becoming an extension of their business, expanding our service offerings and geography to meet expectations. Whilst the business has seen organic growth, our core values of Safety, Quality, Integrity and People remain the same.
Group Metropolitan is an equal‑opportunities employer committed to fostering a supportive and inclusive workplace. We value dedication, innovation, and teamwork, and we strive to provide an environment where all employees can thrive.
Job Details
- Type of contract: Permanent
- Department: TEGG
- Hours: 7 am – 4 pm (flexible in line with business needs; overtime paid if agreed)
- Location: Site based / Greenwich
- Salary: DOE
Requirements
- Manage personal time to assure maximum productivity. Demonstrate capability of handling a heavy workload of calls.
- Understand electrical systems, appropriate codes and industry standards. Assure that permits are secured where applicable. Provide design input as requested.
- Communicate information customers should know.
- Assure that the customer has a thorough understanding of the ongoing or future work the company is performing.
- UK driving license.
- Ability to comprehend the basics of operating a personal computer and accessing software programs as needed.
- Ability to understand the basics of word processing software package functions including, but not limited to Microsoft Office, Excel, MS Word.
Responsibilities
- Upon receiving a customer complaint, follow systematic questioning techniques and relate answers to the functioning of systems.
- Follow point‑by‑point troubleshooting guides to find equipment faults quickly.
- Avoid needless callbacks by checking the complete system before leaving the job.
- Check safety and limit controls for proper settings before leaving the job.
- When faced with a seemingly unsolvable problem, seek assistance of others to solve the problem.
- Use proper tools and instruments for troubleshooting.
- Use expert troubleshooting knowledge to assist other certified TEGG electricians/technicians in solving problems.
- Adhere to a planned call schedule.
- Complete a service report prior to leaving the jobsite.
Benefits
- After 12 months of continuous employment, you are entitled to become a beneficiary of the Employee‑Owned Trust (EOT) scheme.
- Private healthcare.
- Private dental insurance.
- Life insurance.
- Pension scheme.
- Length‑of‑service reward scheme.
- Tradepoint discount scheme.
- Private financial advice.
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