Platform Operations Engineer Tech Shoreditch, London, UK

Responsibilities

• Infrastructure Management: Perform updates to our AWS and GCP infrastructure via a pragmatic combination of ClickOps and Terraform configuration.
• Security & Compliance: Action all security remediation actions coming from Vanta to ensure we maintain ISO27001 standards.
• Access Control: Manage and action all GCP/AWS permissions and access requests coming in via Beacon security.
• Monitoring & Incident Response: Respond to infrastructure alerts relating to capacity or systems issues. Work with the platform team to configure AWS and GCP monitoring (alerts, performance dashboards, logs) and contribute to the team’s strategy for responding when things go wrong.

Requirements

• 3+ years of experience in a DevOps, Cloud Engineering, or Systems Administration role, preferably within a B2B SaaS environment is essential.
• Solid Cloud Fundamentals: Confident hands‑on experience with AWS core services (including RDS, Lambda, CloudWatch) and with GCP (specifically Google BigQuery).
• Hands‑on experience with Infrastructure as Code (IaC), specifically Terraform, alongside a willingness to balance it with ClickOps where practical.
• Meticulous attention to detail. Handling security compliance and user permissions where accuracy is vital.
• Excellent communication skills. Ability to communicate effectively across Beacon’s engineering team and with other engineers to solve challenging problems and optimise processes.
• Experience with GitHub Actions to set up continuous integration environments.
• Experience with approaches for managing and scaling large SQL databases.
• An eager, proactive approach to learning. Excited to be mentored, take direction, and grow skills within the team.
• Familiarity with the ISO27001 security standard and how it relates to infrastructure.
• Familiarity with Google Spanner.

Benefits

• 24‑day annual holiday (6 weeks) plus bank holidays.
• 6‑week fully paid sabbatical every 5 years.
• £60 bonus for every day of holiday taken.
• Banded salary system ensuring transparent compensation growth.
• Guaranteed pay rise to adjust for inflation every 12 months.
• EMI‑qualifying share options.
• Climate‑positive company (beyond carbon‑neutral).
• Pension match of 150 % of contributions up to 10 %.
• Private health insurance with routine dental & optical cover.
• Modern parental leave policy (12 weeks at full pay, gender‑neutral).
• Cycle‑to‑work scheme.

Work Location

This is not a remote role. The office is located at 4–6 New Inn Broadway, London, EC2A 3PR. Remote work is allowed for specific circumstances, but the primary work location is the office.

EEO Statement

We encourage everyone with the required skills to apply. We consider building a diverse and representative team critical to our success and actively pursue a more diverse workforce.

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