Store Manager – Tunbridge Wells – Full Time
37.5 hours per week
At Crew Clothing, we believe clothes are about so much more than “just clothes”. Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life’s best moments.
We believe in collaboration, kindness and creativity, in celebrating our successes and championing our customer at every step of the way. From ’93 to now, people have been at the heart of everything we do. It’s in our name – Crew.
Purpose of the role:
You will be the one to take full accountability in driving consistent improvement to the store’s sales, KPI’s and all other areas of measured success. You will recruit, retain, motivate and develop the team to drive the success of the store, whilst maintaining exceptional visual merchandising standards throughout the store and create a shopping experience that delights our customers every time.
Responsibilities
- Deliver LFL growth of both sales and KPI performance in the store
- Maintain impeccable visual merchandising standards throughout the store ensuring effective use of space and stock availability
- Comply with reasonable instructions from senior members of the retail team
- Develop, review and appraise your team based on key performance indicators and performance manage poor performers
- Ensure integrity of the brand is maintained through correct behaviours and uniform standards of the team
- Control payroll and other store expenditures ensuring they come within budget
- Train and induct your team to deliver excellent customer service
Key Skills and Experience
Essential:
- Customer service focused
- Sales and target driven
- Excellent visual merchandising skills
- Commercial awareness
- Good communication skills
Desirable:
- Good IT skills
- Experience of managing poor performance
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