Tier 1 IT Support Engineer — Cloud, Security & SLA Expert

Wavenet in Badger’s Mount is seeking a Support Engineer to be the primary point of contact in the Support team. You will provide technical support, resolve incidents, and manage issues to maintain high service standards for customers.

Your ability to efficiently address a range of technologies and ensure client satisfaction will be pivotal. The role requires excellent communication and documentation skills to manage tickets and achieve SLA targets effectively.

We offer office-based working with a focus on collaboration, alongside generous leave and health benefits.

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