Scope of Services
We are seeking a Senior Infrastructure Specialist to support day‑to‑day activities within the Firewall support team.
Qualifications
- Strong hands‑on experience with Check Point firewalls (R8x, VSX, ClusterXL, MDM/MDS, Maestro)
- Solid understanding of network security principles and TCP/IP networking
- Proven troubleshooting capability across firewall, connectivity, and policy issues
- Experience working within enterprise change‑controlled environments (e.g. ServiceNow, Jira)
- Working knowledge of Linux/Unix (Gaia OS, CLI)
- Familiarity with Cisco networking (routing, switching, ACI)
- Exposure to monitoring and observability tooling (e.g. Solarwinds, Skyline)
- Experience in regulated environments (e.g. Financial Services, audit/compliance)
- Knowledge of high‑availability, resilience, and platform lifecycle management
Firewall Operations & Support
Provide operational support for Check Point firewalls, including incident and problem resolution.
Support in the diagnosis and resolution of complex network security issues across production environments.
Change Implementation & Platform Maintenance
Manage request backlog (Jira) and raise changes (ServiceNow).
Implement and/or review firewall policy changes and NAT updates to policy.
Support platform upgrades, patching, and lifecycle management.
Track delivery of operational tasks, improvements, and remediation activities.
Support audit, compliance, and vulnerability management activities.
Produce and update operational runbooks and knowledge articles (Confluence).
Work with network, security, and application teams to deliver services effectively.
Communicate clearly with both technical and non‑technical stakeholders.
Contribute to process improvements and support automation initiatives where appropriate.
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