About Appleby Westward
Appleby Westward is the SPAR Wholesaler and Retailer covering the West of England. Our Retail Distribution Centre and Support Offices are based in Saltash, Cornwall, where we employ around 2,000 colleagues who support our wholesale distribution operations for both our independent retail estate and company‑owned retail stores.
About Sidford
Sidford is a picturesque village on the outskirts of Sidmouth in Devon, England. The SPAR shop on Church Street offers a range of products and services, making it a vital part of the community.
Customer Service Assistant Role
We’re looking for individuals with exceptional customer service skills and a desire to start or further a career in retail. This is not just a job in a shop – it’s a retail career with training, learning and apprenticeship opportunities that are endless.
- Warm Welcomes: Greet customers with a smile, provide excellent service, and go the extra mile for our community.
- Store Standards: Play a vital role in ensuring everything runs smoothly.
- Customer Satisfaction: Use product knowledge, stay updated with promotions, and create eye‑catching displays to delight customers.
- Transaction Accuracy: Pay attention to detail to process all sales transactions accurately and efficiently, including cash up tills, and keep company monies secure at all times.
- Stock Management: Take ownership of receiving, replenishing, and displaying stock.
- Cleanliness: Maintain a clean and tidy store environment at all times.
- Legal Compliance and Food Quality: Receive full training to ensure product quality and compliance with labelling and allergen regulations.
- Age‑Related Sales: Ensure personal compliance with Age‑Related Sales regulations and Think 25 guidance.
- Health and Safety: Understand and follow all Health and Safety guidelines.
What you can expect from a career with us
- 10% discount on all in‑store purchases.
- 5.6 weeks per year of leave, calculated on a pro‑rata basis.
- Employee Assistance Programme: Access to Grocery Aid for support with any challenges.
- Company Pension Scheme available after three months of service.
- Career progression opportunities: From apprenticeships to tailored learning journeys, potentially becoming a Store Manager.
Applications
If you have a passion for customer service, enjoy working in the community, and can demonstrate how you will contribute to our retail team, apply below and start your journey with us.
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