Field Service Engineer

Role

My client is seeking a Service Engineer to join their team, providing technical support, maintenance, and repair services for engine-powered equipment across a range of industrial environments. This is a hands‑on, field‑based role, working with customers across the UK. You will be responsible for fault finding, servicing, and repairs both on-site and occasionally at head office, ensuring high standards of service and customer satisfaction. The role may involve travel and occasional overnight stays.

Key Responsibilities

• Perform maintenance, fault diagnosis, and repair work on diesel and petrol-powered equipment
• Work with a variety of machinery, including electronically controlled engine systems
• Deliver on‑site technical support across a range of industrial environments
• Troubleshoot and resolve mechanical, electrical, and control‑related issues using appropriate tools and technical information
• Accurately complete service reports, job sheets, and supporting documentation
• Ensure timely submission of timesheets and service records
• Adhere to all health & safety guidelines and company procedures when carrying out work
• Assist with technical fault investigations and provide input for warranty‑related matters
• Liaise with internal departments to support efficient resolution of service issues
• Organise and prioritise workload effectively in line with operational requirements
• Participate in training sessions, team meetings, and technical updates when required
• Maintain strong, professional relationships with customers while representing the business on‑site
• Clearly explain diagnostics, repair work, and recommendations to customers

Candidate

• Proven hands‑on experience working with diesel and petrol engines
• Good working knowledge of electrical systems and diagnostics
• Ability to interpret technical drawings, wiring diagrams, and service manuals
• Previous experience in a mobile/service‑based engineering role
• Confident using IT systems and standard software packages
• Able to work independently, managing workload and priorities effectively
• Comfortable working under pressure and meeting deadlines
• Strong communication skills with a customer‑focused approach
• Reliable team player with a flexible and proactive attitude

Salary

£33,000- £38,500 plus overtime paid at time and a half

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