IT Asset Manager

Role Summary

We are looking for a detail-oriented and compliance-driven IT Asset Manager to lead the transformation of our hardware asset management (HAM) function across EMEA, ensuring full lifecycle governance, audit readiness, and cost optimisation.

Essentials of the Role

• Lead the end-to-end lifecycle of IT hardware assets, from procurement to secure disposal.
• Ensure compliance with internal policies and external regulations (e.g., DORA and ECB).
• Collaborate with IT, procurement, and finance to maintain accurate inventories and optimise asset utilisation.

Candidate Requirements

• 5+ years of experience in IT asset management or IT operations, ideally in a regulated industry.
• Strong knowledge of ITIL, CMDBs, and asset management tools (e.g., ServiceNow).
• Proven ability to manage asset data accuracy, compliance and reporting.

Key Responsibilities

• Design and implement hardware lifecycle policies and procedures.
• Maintain a centralised asset inventory with 95%+ data accuracy using ServiceNow.
• Define asset taxonomy and lead reconciliation and clean‑up efforts.
• Produce regular reports and dashboards on asset status, utilisation and compliance.
• Ensure compliance with internal policies and external regulations (e.g., DORA and ECB).
• Support audits with accurate documentation and lifecycle records.
• Collaborate with procurement and finance on budgeting, vendor management and cost optimisation.
• Oversee secure disposal of end‑of‑life assets in line with environmental and data protection standards.
• Provide training to operational teams on HAM tools and procedures.

Skills & Qualifications

• Bachelor’s degree in IT, Computer Science or related field.
• Certifications such as ITIL Foundation, CHAMP or CITAM are highly desirable.
• Strong analytical, organisational and communication skills.
• Experience with ServiceNow or similar asset management tools.
• Understanding of compliance requirements and regulatory frameworks.

Challenges

• Ensuring asset data accuracy and lifecycle visibility across multiple regions.
• Driving cost efficiency through asset optimisation and redeployment.
• Supporting audit readiness and regulatory compliance in a complex IT environment.

Competencies

• Customer Focus
• Driving Change
• Driving Results
• Embraces Diversity
• Enterprise Leadership
• Judgement and Decision Making
• Risk Management
• Strategic and Visionary
• Trust and Integrity

What we offer

• Hybrid and flexible working
• Competitive paid leave days
• Benefits to support your physical wellbeing, including private medical insurance and life and invalidity insurance
• Various policies to support your mental wellbeing, including a robust behavioural health network with counselling and coaching services
• Access a wide range of learning and development opportunities and career progression opportunities
• Ambitious remuneration package

EEO Statement

We recognise our role as a bank to support social change and welcome all applications, including those from groups often under-represented in financial services. We value the uniqueness of professional and personal backgrounds and perspectives as they play a vital role in continuing the sustainable growth of our organisation. We’ll ensure reasonable adjustments to our recruitment process are offered due to a disability or long-term condition whenever requested.

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