Internal Sales Engineer / Applications Engineer
Location: Leicester (Enderby). Salary: cGBP35k – GBP38k, negotiable based on experience.
Our client has been established for more than a century and is recognised as a global market leader in the design and manufacture of niche electrical solutions. As a result of continued success and an ongoing programme of strategic growth, the company is seeking to recruit an experienced and enthusiastic Internal Sales Engineer / Applications Engineer to complement their professional technical sales team.
Based in Enderby in Leicester and reporting to the Sales Director, the successful Internal Sales Engineer will become a key member of the sales team, acting as the front‑line contact for customers. The role involves developing and maintaining strong relationships, dealing with complex technical enquiries and processing orders. You will be tasked with understanding customer technical requirements, identifying appropriate solutions and producing preliminary designs that can be costed and quoted, thereby generating profitable business for the company. Additionally, the role serves as the interface between customers and the contracts/engineering teams, demonstrating a comprehensive understanding of the company’s product portfolio.
Responsibilities
- Processing customer enquiries, including initial customer contact via telephone, email, and face to face as well as occasionally undertaking on‑site customer visits.
- Managing, understanding and interpreting customer requirements before producing designs and costed solutions to satisfy these requirements while maximising the benefit for the company.
- Producing quotations/tenders in a timely, clear, detailed and accurate manner.
- Following up quotations in a timely manner to secure profitable orders.
- Maintaining an expert level of product knowledge and applications.
- Providing pre‑sales technical expertise and product education to new and existing customers.
- Ensuring orders are processed quickly and that information allowing for design and manufacturing is passed to the relevant department.
- Ensuring customers are kept informed of order (contract) status and that any issues are resolved quickly.
- Maintaining accurate up‑to‑date records of enquiries, quotations, orders and activity.
- Pursuing new business opportunities where identified and supporting the fellow contracts, engineering and production departments, while building relationships with both new and existing customers to understand their requirements.
Qualifications
To be considered for this opportunity, the successful candidate is expected to have at least 2 years’ experience in an electrical or technical sales or applications engineering position, having dealt with large OEMs or international customers, and realistically be qualified to HNC level or above (or QBE) in an electrical, electronic or controls engineering discipline. Strong IT skills and proficiency in the MS suite of packages are required, alongside a solid technical mindset capable of reading and interpreting technical data and relaying this accurately to others.
#J-18808-Ljbffr…