Customer Service & Sales Advisor

Customer Service & Sales Advisor – Maldon CM9Full‑Time | £26,000 – £28,500 + Monthly Bonus | 40 Hours/Week

What You’ll Be Doing:

• Customer Interaction: Be the friendly face and voice of the store – handling enquiries in person and over the phone with professionalism and enthusiasm.
• Sales‑Focused Support: Convert leads, upsell services, and meet team sales targets through excellent product knowledge and rapport building.
• Day‑to‑Day Operations: Keep the store clean, organised, and customer‑ready.
• Admin Tasks: Process contracts, manage account queries, and ensure paperwork is completed accurately and on time.
• Adaptability: No two days are the same – so bring your multitasking A‑game!

What We’re Looking For:

• 2+ years in a customer service, sales, or admin role
• A confident communicator with a great telephone manner
• Comfortable using MS Office and general IT systems
• A proactive self‑starter who works well in a close‑knit team
• Organised, reliable, and ready to take ownership of tasks

What’s in It for You:

• Salary: £26,000 – £28,500 per year (depending on experience)
• Monthly performance bonus
• Full training provided (4‑week programme)
• 20 days holiday + bank holidays
• Free onsite parking
• Smart casual dress code
• Pension scheme
• Fixed 4‑week rota for work‑life balance
• Opportunities to grow as the business expands

Your Weekly Schedule (on a 4‑week rota):

• Monday, Tuesday, Wednesday, Friday: 8‑hour shifts between 8am–6pm
• Thursday: 8‑hour shift between 8am–8pm
• Saturday: 9am–6pm
• Sunday: 10am–4pm

About the Company:

This is an exciting opportunity to join a well‑established business with nearly a decade of success in the self‑storage industry. Known for high customer satisfaction and modern, purpose‑built facilities, the company is expanding its footprint – and Maldon is the next step.

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