Account Manager – School Travel
Location: Brighton (hybrid) 3 days a week in office and 2 days at home
Hours: Full-time
Salary: £27,000 plus £15,000 OTE
Inspire young minds through travel. Build lasting relationships. Drive growth.
We’re looking for a passionate, driven Account Manager to join our team and play a key role in delivering exceptional educational travel experiences.
This is an exciting opportunity for someone who thrives on building relationships, delivering outstanding customer journeys, and achieving ambitious sales targets — all while working in a rewarding sector that makes a real difference to schools and students.
The Opportunity
As an Account Manager, you will:
- Own and grow a portfolio of school customers, driving both retention and new business growth
- Deliver a first-class customer experience from initial enquiry through to trip delivery
- Act as the main point of contact, anticipating customer needs and crafting tailored trip solutions
- Increase trip bookings through recommendations and referrals
- Build long-term partnerships through school visits, events, and regular engagement
- Work collaboratively with internal teams to ensure seamless delivery and service excellence
- Track performance against targets, margins, and customer insights to continuously improve results
What We’re Looking For
Non-negotiable:
- Experience in School Travel or Travel Industry
Essential:
- Proven experience in sales, account management, or customer-facing roles
- Strong relationship-building and communication skills
- Commercial awareness and confidence working towards targets
- Excellent organisation and attention to detail
- Ability to manage multiple priorities and deliver consistently high standards
- Full UK driving licence (for school visits)
Desirable:
- Experience working with schools or educational groups
- Knowledge of itinerary planning or group travel logistics
What You’ll Bring
- A passion for travel and education
- A consultative, solutions-focused approach
- Strong listening skills and the ability to tailor experiences to customer needs
- A collaborative mindset and commitment to team success
What We Offer
- The opportunity to experience trips first-hand
- Hybrid working with a supportive, flexible culture
- Up to 25 days holiday (plus your birthday off )
- Dedicated learning & development days
- A warm, people-first environment where your ideas and impact truly matter
Ready to make an impact?
If you’re an experienced travel professional with a passion for building relationships and delivering unforgettable experiences, we’d love to hear from you.
Apply now and help shape extraordinary journeys for students and teachers alike.
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