Housing Project Worker – Homelessness Service

Salary: £24,871 – £25,371 per annum

Location: Nottingham

Hours: 37 hours

Closing Date: 24/06/2026 23:59

Key Responsibilities

Housing & Move‑On Support

• Create and monitor Move‑On Plans and Ready‑to‑Move Plans within the first week of arrival.
• Support residents to understand tenancy responsibilities, set up bank accounts, manage budgets, and access welfare or debt advice.
• Ensure Personal Housing Plans (PHPs) are reviewed and updated promptly.
• Support residents to register for housing options including Homelink, Registered Provider portals, and private rented opportunities.
• Build relationships with local authorities, private landlords, NPRAS and Registered Providers to increase move‑on options.
• Facilitate or attend property viewings and help residents set up their new home (utilities, furniture grants, GP/dentist registration).

Operational & Safety Responsibilities

Support Housing Benefit applications and maximise income opportunities. Complete weekly flat health and safety checks. Log incidents, risks and concerns in line with policy. Address non‑engagement through persistent, flexible support and elevate concerns where necessary.

About You

• Clear, friendly and professional communicator with a genuine desire to help others progress.
• Able to read, follow and record information accurately.
• Confident using basic IT (emails, Word, updating records).
• Resilient, calm under pressure, and able to manage challenging situations.
• Understands professional boundaries and confidentiality.
• Positive attitude, strong work ethic, and values‑driven approach.

Working Hours

37 Hours a week

Shifts include

• 07:15 – 14:30
• 13:15 – 20:45
• 20:45 – 07:00

We reserve the right to close the vacancy early if we receive sufficient interest in the role.

This role is ideal if you’re passionate about empowering people, enjoy varied and meaningful work, and want to help individuals build the confidence and stability needed to move on from homelessness.

Some Benefits

• Wellbeing plan
• NCHA pension
• Free DBS checks
• £250 referral bonus
• Generous annual leave
• Free healthcare cash plan
• Company social events
• Enhanced maternity, paternity and adoption leave and pay
• Free training and development
• Access to cycle to work and discounted bus pass schemes

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