Children and Young Person’s Support Worker – Birmingham

Company: Midland Mencap
Apply for the Children and Young Person’s Support Worker – Birmingham
Location: Birmingham
Job Description:

Job Title: Children and Young People Support Worker

Employment Status: Zero-Hour

Responsible To: Children and Young People’s Co‑ordinator

Salary: £13.44 per hour

Hours: Zero-hour/ Variable Hour Contract Includes Weekends & School Holidays

Where: Birmingham

Key Tasks

  • Attend staff briefings before and after sessions to discuss and assess the progress of the service.
  • Be available to work a minimum of 3 shifts a month to support the needs of the CYP service and delivery.
  • Support children & young people to participate in arts and crafts, games, sports, drama, music, and outings.
  • Be aware and respond to health and safety issues.
  • Follow financial and administrative procedures as directed by the Children and Young Person’s Coordinator.
  • Follow first aid procedures and keep records of all accidents, incidents and treatment given.
  • Provide personal care when needed respecting the dignity and privacy of the individual at all times.
  • Monitor and evaluate children and young peoples’ progress through observation and record keeping.
  • Promote Midland Mencap to families and other agencies.
  • Ensure responsibilities are carried out in accordance with Health and Safety legislation, and Midland Mencap’s Equal Opportunities and Child Protection Policies.
  • Ensure appropriate professional boundaries with children, young people, parents and carers, staff and volunteers are maintained across the service.
  • Be available to work flexible hours city‑wide.
  • Participate in planned regular meetings with the Children and Young Person’s co‑ordinator and other Midland Mencap colleagues.
  • Adhere to and implement organisational policies and procedures.
  • Attend training courses as required to develop knowledge and skills to improve the quality of service.
  • Carry out any other tasks that are deemed appropriate within your job role and the aims of the organisation.

Essential Knowledge and Experience

  • Experience working as part of a team.
  • Ability to motivate and encourage children and young people with complex needs to participate in activities.
  • Understanding of alternative methods of communication that could be used with non‑verbal children and young people.
  • Planning and delivery of creative programmes to meet individual levels of ability and need.
  • Training relevant to the role.
  • Ability to participate in sports and other physical activities.
  • Teamwork and ability to work alone using own initiative.

Essential Skills

  • Excellent interpersonal skills and ability to work with a wide range of people.
  • Proactive and focused.
  • Effective team player.
  • Ability to work on own initiative.
  • Willingness to undertake an enhanced DBS check.
  • Ability to use person‑centred approaches to plan and deliver social, leisure and recreational opportunities for children and young people with learning disabilities and complex needs.
  • Ability to communicate effectively with colleagues, parents, carers, children and young people.
  • Good written and verbal communication skills.
  • Practical arts, crafts, music, drama or sports skills.
  • Experience holding a position of responsibility.

Desirable

  • Experience working within an Ofsted and CQC‑regulated environment.
  • Full driving licence and access to a car with willingness to commute across the designated geographical area.
  • Relevant qualifications such as Pediatric First Aid, Mental Health First Aid, Level 2 or 3 Childcare.

The duties carried out in this description are intended to promote equality of opportunity, dignity, and due respect for all employees and citizens and to be consistent with Midland Mencap’s equal opportunities policy.

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Posted: June 4th, 2026