As the face of Tesco on the road, our Customer Delivery Drivers meet customers in their homes every day. This role is about much more than driving; it’s about helping people and delivering great service with a smile.
It’s hands‑on, physical and full of variety, with no two shifts the same. You’ll work independently for most of the day, with a supportive team of managers and colleagues back at base whenever you need them.
Customer Delivery Driver pay starts at £14.18 per hour, rising to £15.45 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.
Responsibilities
- Keeping your van, trays, and work area clean, tidy, and organised so every customer receives their shopping in perfect condition.
- Loading the van safely and completing all checks to ensure it is roadworthy, reliable, and ready to deliver great service.
- Talking customers through any order changes, substitutions, or short‑dated items in a friendly, reassuring way, and offering refunds where needed to keep the experience smooth and positive.
- Handling products with care, treating every order as if it were your own to maintain quality and customer trust.
- Delivering within the customer’s time slot, providing warm, natural service at the doorstep and leaving customers feeling valued and well looked after.
Qualifications
- Build strong relationships with colleagues to create great team spirit and deliver the best service for customers.
- Be warm and welcoming with customers and colleagues.
- Respond quickly to changing customer needs and embrace change while out on the road and in the store.
- Hold a valid UK/EU/EEA driving licence (full or automatic) for at least 12 months, with no more than 3 penalty points.
Disability Confident
As a Disability Confident employer, we offer interviews to applicants who disclose a disability and meet the minimum criteria for the job. We are committed to supporting people with disabilities and ensuring equal opportunity.
Benefits
- Holiday: 20 days plus a personal day, rising to 22 days after 12 months (plus Bank Holidays).
- Flexible working available from day one.
- 10% off with your Colleague Clubcard, rising to 15% on pay‑day weekends, with a second card to share with family.
- Free wellbeing services to support your mind, body and life.
- Life cover worth five times your pay and an award‑winning pension with matching contributions up to 7.5%.
- A range of benefits to choose from, including discounts, shares and cycle‑to‑work schemes.
- Uniform provided, plus policies to support you through life’s key moments.
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