Family Support Worker – Crown House (WR14)
Employer:
Accomplish
Location:
Great Malvern, WR14
Pay:
£13.45 to £14.05 per hour, Competitive
Contract Type:
Permanent
Hours:
Full time
Disability Confident:
No
Closing Date:
17/06/2026
About this job
Package Description ROLE: Family Support Worker LOCATION: Great Malvern HOURS: 39 hours per week which will be completed as shifts.
PAY RATE: £13.45 – £14.05 per hour REQUIREMENTS: Full UK Driving License
About Us: Do you enjoy working with babies & young children? Do you want to support vulnerable families?
At Keys Group, you will support parents and their children in our Residential Family Assessment Centre. We work with and alongside families who need a kind, caring and supportive place to stay whilst they undergo a residential parenting assessment. This is a challenging yet meaningful role, supported by experts with genuine opportunities for career progression and personal development.
Your day-to-day responsibilities will include:
- Take on a multifaceted approach to providing support to families in the centre on waking night shifts.
- Ensure the families are able to achieve their desired outcomes whilst providing practical support and advice.
- Act as a positive role model developing trusting relationships that create recovery, growth and lasting change.
- Complete initial assessments of the family’s needs enabling you to produce action plans.
Join us as a Family Support Worker that provides support to parents and their babies and we can offer:
Benefits:
- Annual Leave – 5.6 weeks inclusive of 8 public holidays.
- DBS Check Paid – Your Enhanced DBS check is fully covered by Keys Group, along with any required renewals.
- Qualifications & Career Development – We offer a variety of QCF qualifications, providing opportunities for professional growth and opening doors to further career advancement.
- Circle – Your hub for wellbeing, engagement and discounts. From tailored exercise advice and healthy eating tips to counselling and savings on everyday purchases, Circle has you covered. Available at high‑street retailers, days out, gifts, holidays and even when buying a car, via a Blue Light card that you will have access to as a Health and Social Care Employee.
- NEST Pension Scheme – Save for your retirement with a matched contribution of up to 3% from Keys Group. At Keys Group, we pride ourselves on fair and competitive pay.
- Real Living Wage Employer – We ensure fair pay for all, with enhanced pay scales that transparently recognise your qualifications and experience.
- £500 Referral Bonus – Refer talented individuals to Keys Group and split a £500 bonus when they successfully join and complete their probation.
- Full Induction & Introductory Programme – Begin your journey with a paid‑for comprehensive onboarding to set you up for success.
What do you need?
We want people who are naturally caring, flexible and resilient. Experience and previous qualifications are not necessary but are welcome and will be recognised in your hourly pay rate. A real interest in helping and supporting families and children.
About Keys Group: Keys Group supports over 2,500 individuals across England and Wales through its three divisions: Accomplish, Keys, and Peak, delivering specialist residential, supported living, and education and care for children and families. Keys Group are proud to have signed the Armed Forces Covenant and offer veteran friendly policies, a Veterans Peer Support Network and guaranteed interview to current and former service personnel (subject to role criteria).
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