Healthcare Assistant – Outpatients (Bank) – Circle Health Group

Overview

St Edmunds Hospital in Bury St Edmunds is part of Circle Health Group, Britain’s leading provider of independent healthcare. We have an opportunity for a Healthcare Assistant to join our Wards department.

This is a bank role working on an “as and when required” basis, supplementing staffing levels during busy periods and covering for existing staff during leave or absence.

Responsibilities

• Assist patients with personal hygiene, washing, dressing, toileting, oral care, and mobility needs, respecting their preferences and dignity.
• Help patients with eating, drinking, and nutritional support, including documenting intake where appropriate.
• Provide comfort and emotional support to patients and relatives, creating a caring and safe environment.
• Carry out and accurately record routine observations such as blood pressure, pulse, respiratory rate, temperature, oxygen saturation, and blood glucose levels (after appropriate training).
• Support basic clinical procedures, including wound care setup, assisting with catheter care, pressure area prevention, and mobility aids.
• Prepare and maintain clinical areas, including trolleys, beds, and equipment in readiness for patient use.
• Work collaboratively with nurses, doctors, therapists, and admin teams to support safe and efficient patient care.

Qualifications

• Previous experience in a care or health support role (hospital, care home, community, or domiciliary).
• Good communication and interpersonal skills with a caring, compassionate attitude.
• Ability to follow instructions and escalate concerns appropriately.
• Basic literacy, numeracy, and IT skills.
• Physically able to undertake duties including moving and handling tasks.
• NVQ Level 2 or 3 in Health and Social Care (or equivalent qualification) desirable.
• Knowledge of safeguarding, infection control, and confidentiality procedures.

Salary & Benefits

Salary: Up to £13.00 per hour (depending on level of experience, training and qualification).

Circle Health Group offers a competitive hourly rate and a supportive workplace culture. For more information about our philosophy, visit https://careers.circlehealthgroup.co.uk/why-circle/our-philosophy.

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