Applications are invited for the exciting, varied and rewarding post of Phlebotomy Team Administrator. You will join our dedicated, enthusiastic, forward‑thinking and friendly Phlebotomy Team providing a professional, effective, efficient and consistently high level of quality administrative support to the Phlebotomy service. We are looking for a self‑motivated, pro‑active, hardworking team player with excellent verbal and written communication skills who enjoys a challenge, the ability to use their initiative and welcomes a role in which 2 days are never the same. The post is based within the Pathology Department at Dorset County Hospital; however, there may be occasions when the post holder would be required to attend South Walks House located in the centre of Dorchester or visit Weymouth Community Hospital. The post holder would be required to work Monday to Friday from 09:30 to 15:30; however flexibility around the hours would be considered.
Responsibilities
- Provide general administrative support to the Phlebotomy Team Leader and the wider Phlebotomy team as required.
- Serve as Healthroster focal point within the Phlebotomy Team and be responsible for the timely inputting of annual leave, sickness records, TOIL and overtime claims onto Healthroster.
- Provide administrative support and ensure access to and availability of up-to-date SOPs, training documentation and governance guidelines.
- Monitor the Phlebotomy Team’s compliance with all relevant statutory & mandatory training and appraisals, ensuring all team members and relevant records are up to date. Escalate any concerns to the Team Leader where appropriate.
- Monitor and maintain a robust Phlebotomy audit schedule.
- Support the Phlebotomy Team Leader with the production of training packs for new team members.
- Maintain an accurate database of Phlebotomy appointment numbers and provide required Phlebotomy data to relevant stakeholders in a timely manner.
- Manage the Phlebotomy booking line and ensure that all calls are answered and appointments are booked in a timely manner; escalating queries where necessary to the appropriate colleague.
- Act as the first point of call for all queries relating to the Phlebotomy Team both internal and external to the Trust.
- Take minutes and produce agenda and minutes relating to the Phlebotomy Team monthly meetings.
We welcome applications from people in all under‑represented groups. We are committed to creating an inclusive environment for all employees.
#J-18808-Ljbffr…