Salary: £27,254 – £29,064 pro rata per annum (plus weekend working allowance)
Grade: F
Contract: Permanent
Hours: Up to 19.5 contracted hours
Location: Malton, North Yorkshire
Housing Support Assistant
Derwent Lodge is Supported Accommodation for mixed age groups who come from diverse backgrounds. They face challenges such as addiction, mental health difficulties, and the impacts of trauma. Part of this role includes working within an Ofsted-registered provision for looked-after children, where high standards of safeguarding, and professional practice are essential.
About the Role
Working on a varied two-week rota which will include evenings and weekends is a rewarding opportunity to make a meaningful and lasting difference.
As a Support Assistant, you will play a key role in providing a safe, stable, and developing environment for residents, including children and young people in care. You will support their development, promote positive outcomes, and contribute to an environment that meets Ofsted regulatory standards and reflects best practice in safeguarding.
Working closely with Support Officers and a wider multidisciplinary team, you will help deliver structured activities, individual support plans, and interventions that promote independence, resilience, and emotional wellbeing. You will also ensure accurate record-keeping and full compliance with safeguarding, risk management, and regulatory requirements.
Key Responsibilities
- Support residents, including looked-after children, to develop essential life and social skills
- Contribute to the day-to-day running of an Ofsted-regulated service, ensuring compliance with Children’s Homes Regulations and quality standards
- Provide consistent emotional and practical support to individuals, particularly those who have experienced trauma
- Work collaboratively with colleagues and external professionals to implement and review person-centred support plans
- Promote independence, positive behaviour, and engagement in education, activities, and daily living
- Safeguard residents by following all policies, procedures, and reporting requirements
- Maintain clear, accurate, and timely records in line with Ofsted expectations and organisational standards
- Contribute to a positive, inclusive, and nurturing environment that supports stability and growth
About You
- We are looking for individuals who are:
- Resilient and adaptable, able to respond effectively to the needs of vulnerable adults and children
- Calm under pressure, with the ability to manage challenging situations confidently and professionally
- Positive and consistent, providing reliable support and building trusting relationships
- Motivated, with a strong commitment to improving outcomes for residents and young people in care
- Team-focused, able to work collaboratively within a multidisciplinary environment
- Experienced (desirable) in supporting individuals with trauma, mental health needs, addiction, or looked-after children within regulated services.
Working for us
When you join us, you are entitled to our outstanding benefits and wellbeing plan as part of your position.
Our holiday entitlement starts at 28 days rising to 34 days (pro-rata) per year with continued service, plus public holidays.
Pension: save for your retirement with our generous local government pension scheme
Fitness & Rewards: Fitness discounts with various Gyms across the county. Stay on top of your game and save £££.
Lifestyle Savings: explore a huge range of discounts to help you save money across hundreds of the UK’s favourite high-street and online retailers.
Key Dates
Interview dates Monday 22nd June 2026 at Ryedale House- Derwent Lodge
Enhanced Level DBS Disclosure is required for appointment to this post.
It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with adults at risk.
Equal Opportunities
We are committed to the inclusion, safeguarding, and promoting the welfare of adults at risk. We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We also commit to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment.
NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies.
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