Plant Hire Desk Controller

Overview

V-Recruit is recruiting an experienced Hire Desk Controller to start work in Sheffield as soon as possible. The role is permanent and full time. You will assist with the day-to‑day requirements of the construction equipment hire department and deal with customers and clients seeking rental solutions.

Duties to include

• Ensuring all enquiries to the hire team are dealt with appropriately
• Taking and processing orders for operated and non-operated plant hire
• Ensuring that all hire details and customer communications are recorded on the Syrinx system
• Taking orders from our Business Development Manager and customers and converting them to hire contracts
• Arranging bookings of equipment
• Taking breakdowns and arranging fitters to attend site
• Resolving all complaints
• Occasionally attending site and customer visits/meetings to improve customer relationships
• Scheduling delivery and collections for the transport vehicles
• Dealing with order number creation and purchase invoices coming into the plant division

Job Specifics

• Salaries between £25k and £32k, depending on experience. We will consider higher salaries for experienced plant managers.
• Working hours: Monday to Friday, 7.30am/8am until 5pm. Gates are closed at 5pm – no late working, and no weekends.
• Bonuses are available to reward hard work, great performance and dedication.
• Annual leave: 21 days plus statutory bank holidays.

Candidate Requirements

• Experience within the plant hire industry is preferred, but full training can be provided to the right candidate with relevant construction experience.
• Excellent communication and customer service skills with a clear telephone manner are essential.
• Ability to work under pressure in a very busy working environment.
• Strong organisational skills and ability to prioritise workload efficiently.

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