202606: Prison Officer – HMP Norwich

Prison Officer

Prison officers protect the public and help make a positive impact on prisoners’ lives. They work as peacekeepers, counsellors and teachers, building constructive relationships with inmates and supporting their colleagues in a team environment.

Key Responsibilities

• Maintain safety and order within a prison setting.
• Support prisoners through counselling, education and rehabilitation activities.
• Collaborate with colleagues to deliver a professional and secure service.
• Work various shifts, including evenings, nights, weekends and public holidays.

Essential Requirements

• Be at least 18 years old at commencement of employment.
• Meet Civil Service nationality and right‑to‑work requirements.
• Pass a medical, fitness, eyesight and hearing assessment.
• Current UK resident for the last 3 years if applying to a Category A (high‑security) facility.
• Have no tattoos deemed offensive, discriminatory, violent or intimidating; facial tattoos are generally not acceptable unless for cultural, religious or medical reasons.

Benefits

• Annual salary: £33,746 (37 hrs), £35,875 (39 hrs) or £38,003 (41 hrs).
• 25 days annual holiday, rising to 30 days after 10 years of service.
• Paid time off for public holidays and one additional privilege day.
• 28.97% employer contribution to Civil Service pension.
• Various work‑related schemes including travel loans and cycle‑to‑work options.
• Access to reasonable adjustments for candidates with disabilities.
• Eligible veterans benefit from a guaranteed interview scheme.

Application Process

Applicants will progress through the following stages:

• Online test – stage 1 (judgement & numerical skills).
• Online test – stage 2 (values‑based assessment).
• Online assessment centre (OAC), testing behaviours, strengths and ability to meet core values.
• Merit list – successful candidates may be placed on a 12‑month list; positions are offered on priority of score.
• If successful, a medical and fitness test will be scheduled.

Security Checks

Applicants will undertake the required level of security screening in accordance with Civil Service policy.

Other Information

Work hours are 39 hrs per week (standard). Shift patterns cover evenings, nights, weekends and public holidays, aligned with a 39‑hour week. Travel to work may be a factor for rural locations – a driving licence and own transport are beneficial though not compulsory.

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